5 Rick F - 2 years ago
Overall a pleasant 15 night stay for me and my family
Liked · Good location, decent sized room, and very reasonably priced. The hotel is within a 10 minute walk of Patong Beach, and many restaurants. There's a Family Mart just 10 seconds walking from the hotel and a couple of 7/11s within a 2 minute walk. Nice mountain view from our balcony. Daily room cleaning. The owner is a very polite, considerate and accomodating gentleman, which made our stay more pleasing, he also got us a good price on a Taxi back to the airport, so thank you for that.
Disliked · The receptionists are lacking at times with customer service and come across as lazy and miserable. My wife asked for some tissue paper from one of the receptionists and was told later, which never happened, maybe she was too busy sitting there playing on her phone. They could do with some training, they needent look far as the owner just needs to pass on his customer service skills to them, But, other than that is was a pleasant stay.