1 Anthony Prins - 5 years ago
Wel the hotel looked nice at first glance, then we came in and the people at the reception where not friendly at all.
They did not speak english and the language barrier seemed to annoy them.
So when we wanted to check in they made a mistake with the booking, and it was overbooked but we could come back the next day if we still wanted to get our money's worth (refund for not an option due to the policy) so we booked somewhere else for that day and returned the day after.
When we came back they informed us that the room that we payed for was again not an option but they had a smaller room for then upcoming days, seeing as we thought a room is a room sure we would take it, dear God did we made a mistake.
The whole bed was infected with bed bugs and ant's, blood stains and public hairs and further more the room smelled like fungus.
We went back and asked the reception for a solution or a refund because this was unacceptable.
They blatantly ignored us, literally ignored our request to find a solution..
Needless to say we packed our stuff and just got out of there.
Don't go there bad customer service and hygiene
Go there for the mountain walk