The Chaya resort and spa

1 Mirror It Staffing Agency - 3 months ago

Do not stay at this hotel. Very bad. Pool is gross. Rooms are dirty. Not clean maybe before but after Covid it is very bad and run down. They are all in for your money. The staff are disrespectful. There is only 6 rooms filled bugs everywhere. Rather spend your money somewhere else. Bed sheets all over the floor. They don’t clean anything.

5 Arash Parsan - 4 weeks ago

We had a great stay in this hotel. The bathroom facilities were just perfect for a relaxed spa day. Also the service is on point. Very caring and kind.

5 Clare Heather - a month ago

The service and friendly staff are amazing and the manager could not be more helpful highly recommend this resort a brilliant place to stay when in Chang Mai thank you for making our stay brilliant

1 Mr Woo - 4 months ago

There are a lot of bug bodies in the pool. The water is extremely polluted. All the trees are falling down because they are old. Please watch my review and run away

4 Blake Christensen - 4 months ago

Awesome room. Well designed hotel. Great staff...

1 Angela K - 2 years ago

Nicely decorated place. The reason we booked the hotel was it looked beautifully decorated and well maintained in the photos. However, I felt so unsafe during the stay. Massive safety hazard in bathroom. Slippery tiles. Shower too close to toilet with no screen to protect the toilet.
Below average staff service for travellers.
Cafeteria, bar and breakfast were poor. Not much selection.
Although they did have reasonable price for mini bar in the room and nice deep pool.
Personally I will never come back.

5 Kathy B. - 3 years ago

This resort is AMAZING! The staff are genuinely nice and will do almost anything to make your stay comfortable. They picked us up from the airport and dropped us off free of charge, and suggested great places to grab drinks and food. The rooms were updated and very clean, the shower in the bathroom was a very unique idea. The pools were clean, definitely spring to get a room with pool access from your patio! The airport noise was noticable but there weren't any flights during sleeping hours so it never got annoying. The breakfast buffet wasn't bad!