Bangkok Palace Hotel

1 Hardeep Singh - a week ago

A big old hotel. Hotel is really old. The toilets are really old. They charged 1000 baths extra if you take guest with you at night. Really poor as we take two guest with us at night and they charged 2000 for this. Really one of the worst experience in this hotel. Don't book if you want to invite girls there.

Hotel is like Jail. They fined for many things. Smoking is not allowed in rooms.

1 Devarsh Patel - a month ago

The 4 star is just for name…..

The rooms are dirty with beer bottles lying in out rooms. Plus the staff is so rude.

They always ignore you when you ask for something and at the end they will ask for tip.

Do not stay here. And if you are an Indian believe me they Hate Us. They think that we dont know how to use anythings and plus they keep deposits and to get back you need to hustle.

Rooms are old types which opens with keys and plus the room colours are dirty and it does not give you a good feed.

Not a worth penny. Stay at some other hotel.

Trust me.

3 Shijo Varghese - 3 weeks ago

Rooms and facilities are okay but issue is with their breakfast. They repeat the same menu every day. If you are staying in this hotel for 7 days all 7 days you will get the same menu for breakfast. Very less option for Indians. Majority of their guests are Indians so Indian friendly breakfast items are highly recommended. We could see that 90% of the items they have kept for breakfast are untouched as Indians wouldn't eat it. Just wasting the food.

1 Lokesh Jain - 2 months ago

The hotel is very old setup Not enough area for breakfast seating if there are too many people. Swimming pool is under construction as of now, don't know the date or reopening. No extra amenities given except towels. Room not having gallery

1 Sagar Moliya - 3 months ago

First of all not as expected as compared to other local Hotel. They are giving there worst. They are charging 3x for 600 ml water bottle. Swimming pool is not in operation. In my room there is bath tub but not storing water so its totally useless, I request them but no use. Blanket was so smelly. In India 2 Star hotel gives good service than this.

1 k.p. Sathyakumar - 2 months ago

I had very bad experiences with the Bangkok Palace Hotel. I am a hotelier, worked in the capacity of General Manager in three countries. None of the staff are trained at all in the first place, starting from Bell Desk. Two friends and I stayed there for two nights, 1st and 2nd of July 2022. On the first night I had to speak to the Night Manager on a small issue. I was totally taken aback by the way he responded to me. He is completely unfit to sit on any of the chairs in the Hotel Industry. He was rough, adamant, ignorant, arrogant and what not! All the staff are alike as if this property is a monopoly one at Bangkok. But I felt a little comfortable when I spoke to the morning Duty Manager. He is a proper guy for the industry, I assume.

Hence I suggest all who plan to go to Bangkok to take any other hotel for your stay. Even though the property looks nice, you will be definitely irritated once you check in.

1 Subhash “ලෝකයා” Gunasekara - a week ago

If there is a choice, I'll take the lesser star. A very bad and unfriendly personnel is mixed with outdated rooms and really bad conditions. The most of the staff are beggars, and neither give extra water bottles, suggest that we have to buy them from the shops outside. There are no amenities worthy of a four-star hotel, so do not stay for even an hour. Please trust me when I say it's a waste of time.
-Big key-operated doors,
-Even without a remote for the air conditioning,
-horrible restrooms
-Please don't stay at this terrible, unwelcoming Hotel.