The SIS

5 Colin Pritchard - 6 months ago

We stayed at The Sis hotel for our honeymoon in the sandbox program. We absolutely loved our time here the hotel is quite new and has a lovely design and landscape. Our room was amazing (Jacuzzi room) and we found the beds very comfy. The breakfast was the best we’ve had at our stay in Thailand. Only improvements for next time would be to get more info on tours and activities we found it quite hard to get info at the hotel and ended up booking most things out of the hotel and looking up a driver for the day online as they could only offer one way taxis.

5 Maddy Love - 3 months ago

Very nice infinity pool they have here! Rooms are clean and neat. I’ve gotten a sea view with jacuzzi room. Amazing choice.

They provide 2 bottles of drinking water for free, coffee and pineapple cookies.

Fresh and clean towels are the most important, bedsheets are immaculate too.

Staff at the counter, bell boys are all very friendly and polite.

There is a all day restaurant, bar and pool bar. You can literally not leave the resort at all!!

Gym is well equipped with new equipments too.

Love it here!

5 Rohan Watt - 3 months ago

A truly magnificent property. It's about the view! Great sunsets ???? from your balcony or the sunset bar. The rooms are well equiped with an expresso machine and bluetooth speaker. There's even an outdoor jacuzi. The bed is extra comfortable.

Staff are wonderful, always ready to help you. The almost all day happy hour is huge bonus. It is cheaper to drink from the sunset bar than going outside the hotel.

5 Neil Malope - 3 months ago

Very beautiful views, very hot place to stay as the country is hot but your rooms are then kept cold with the air conditioning. The food is amazing, staff is polite and even give you recommendations as to where to visit, Nut was our number 1 guy and go to guy as he speaks and understands English well. If you are going to travel, I suggest downloading the inDriver app as the local tuk tuk taxis are ridiculously expensive compared to them. Other then that a really awesome experience, thanks a lot

1 Olga Mizrahi - 2 weeks ago

Our staying at the hotel started with the problem with the Agoda app. We wanted to reserve 3 rooms (Sep 30 - Oct 03), but since there were some technical problems so we reserved only one room. So we called to the hotel to check the availability of the rooms and price in case we reserve directly in the hotel - the price we got through Agoda was approx. 3650 bath - the price that was provided by the reception was 3799 bath (quite close). So we arrived.
During the reservation in the hotel we were asked to pay extra charge for kids. We took a huge room - family studio with xl king size bed. I told to the staff that we don't need extra bed, we have a huge bed in the room plus sofa. But the staff told us that we have to! I have one child 6 years old and one toddler 2 years old - so I paid extra charge per both children, even for the toddler that always sleeps with us and not in the baby con. I tried to explain that in other hotels - if no extra bed is needed, so not extra charge is required. But the staff told us that this is their policy! 799 bath per night per each one - which made our staying quiet expensive, much higher than projected! We had no choice. The hotel denied our request for free cancellation and claimed that we will be fully charged anyway, on other hand the price was not fair - I agree to pay extra money for kids' breakfasts (despite the fact that they barely eat breakfast) but to pay extra money for no reason like extra beds, just because this is the hotel's policy that was not mentioned in the Agoda app - it's disappointed!
I contacted Agoda support - I was told by the Agoda's agent that they operate through the third party and they cannot reach out him (they tried few times) in order to ask for the free cancellation. We had no choice but to stay at this hotel.
The same was required my sister - only family studio was available and since she came with her son (6 years old) she was charged for extra bed for no reason.
I hope that the hotel management team will review this feedback and change their policy accordingly. I will never take again this hotel.

5 Nathan Lewis - a month ago

We had a great stay at SIS. The hotel was really modern and clean. Would definitely stay again and recommend to others. Thanks to Charles for being so helpful.

4 Philipp Rabus - 2 weeks ago

Nice hotel and great breakfast buffet. Housekeeping forgot a few things but has been corrected quickly after a quick chat.