2
Soroush Mehrabkhani -
4 years ago
Pros:
Cheap
Good view
Neutral:
Ok food.
Wifi
Cons:
Uninterested/unmotivated looking workers.
Family owned business, family as staff
We are staying at the Fotohotel, which is very close to this restaurant.
The food was cheap with no service fee. We went there 3 times. While being there we noticed a couple of times the whole staff and the owner plus the rest of the family eating in front of us at their own table. This made the waiters unavailable for service so we didn't want to disturb them although we needed help. This seemed unprofessional.
We noticed that one of the two waiters seemed quite uninterested in us as if we were bothering her. She would put our food on our table in a hasty way, looking very bored and didn't even look at us. We found this disrespectful.
We also noticed they only seemed more interested after we left a bit more tips.
I don't think most travelers in Thailand will care much about these stuff, nor do I think the business will change their ways since it's a family business. How ever, as a paying customer, I expect a bit more than what I received and I won't return.
On the other hand, Foto Hotel has great customer service.
Kind Regards