Bon Voyage Thailand

5 Alexi Paschal - a month ago

Good company. We did a 3 days trek there. Sometimes the organisation was a bit messy but everything went well and smooth. I would definitely recommend it, especially if you’re with the guide whose name’s David. Best guide ever!!

5 Cyrus - 7 months ago

I booked the Chiang Mai Elephant Sanctuary tour and a Chiang Mai evening food tour. It was an easy booking experience, and when I had to change my schedule the BVT team was very helpful and made it easy. Both packages were wonderful, and the tour guide I had for the food tour was very knowledgeable and friendly. Thank you for a great experience!

5 Cindy Ritzenthaler - 4 years ago

We recently booked 7 tours with Bon Voyage Thailand during our recent stay in Chiang Mai. We were very happy with all of the tours and glad we booked through them. We booked the Handicraft and City Temples tours the same day and they changed the order for us since it was better to see the temples in the morning before it got too hot. We really appreciated them making the effort to recommend this change for us! Their website's explanations were very helpful for us and let us know exactly what we were signing up for. I highly recommend them to anyone visiting Thailand!

5 Randall Reardon - a year ago

I am an American living in Chiang Mai, Thailand. In April 2021 I had to visit the States for a family emergency and when I returned to Thailand in early July, I had to enter COVID quarantine in Bangkok. As new infections kept rising, the Thai government started to impose travel restrictions. Rather quickly, the options for getting from Bangkok to Chiang Mai disappeared. My booked Thai Airways flight was cancelled. The over-night train was cancelled. Buses no longer went north of Uttaradit. I started looking for a place to spend another couple of weeks in Bangkok. A friend in Chiang Mai suggested I contact Bon Voyage and I am very pleased I did. Within an hour I was ticketed on a day-train to Chiang Mai. Thank you Bon Voyage!!!

5 Deann Rivarde - 3 years ago

We scheduled a tour through Bon Voyage Travel Agency online. We didn't visit a traditional office. We expressed our concerns and requests pertaining to the itinerary, pick up location and dietary restrictions. We received assurance that everything would be fine. On the date of the tour, we arrived at the designated meeting point approximately 20 minutes before our scheduled pick up time. The time to pick us up came and went. After speaking with a local person, he told us to wait a little longer as the bus may be late for a variety of reasons, so we did. After waiting 45 minutes beyond our scheduled pick up time, we still hadn't been picked up. Unbelievable!

My husband went to the grocery store next to our prearranged meeting spot to connect to their WiFi and sent an email to Bon Voyage. We received an email back with an apology stating that we hadn't been put in the schedule for that day. They asked if we could we take the tour the next day. Although the email appeared to offer a full refund, it was unclear whether this depended whether we wanted to book another tour. We were unsure how to respond. So we didn't answer and instead began our 45-minute walk back to our hotel. I must admit that during the 2.5 mile walk back to our hotel, my husband and I were discussing options as to how to handle the situation, the difficulty in getting a refund, and whether we should do business with this company or look for a different one. Unbelievable!

By the time we arrived back at our lodging facility, Bon Voyage had called 3 times. When our host saw us, he quickly got our attention and said that Bon Voyage was on the phone. My husband spoke to them. Again, they apologized for the mistake and offered a FULL REFUND with the opportunity to still take the tour for FREE! Unbelievable! Without any negotiation, haggling or stress, this was their offer to us. Needless to say, we were impressed.

The next day everything went off without a hitch. We visited the White Temple, the Blue Temple, the Black Museum, the Karen and Lao village, and went to the Golden Triangle with lunch included. It was a long, hot but very enjoyable day.

Thank you for your professionalism and excellent customer service.

5 d E - 7 years ago

Bon Voyage Thailand helped organize a fun trip to Chiang Rai for me and my husband. We especially wanted to see the White Temple as we had read and seen a lot of pictures of it. It was absolutely beautiful - truly a sight you must see when in Northern Thailand! We want to thank Bon Voyage for helping us make our trip to Chiang Rai so memorable and amazing. They are incredibly professional, reliable, and easy to communicate with. Thank you so much!

5 Lili Stube - 2 years ago

Me and my mother, we spent 2 days in Chiang Rai with Bon Voyage Thailand. My compliments towards this agency will never finish: super serious agency, I always corresponded with them via email or WhatsApp and their reply was always super fast. We had our local guide waiting for us at the airport in Chiang Rai, Jackie. With Jackie Chan and our driver, James Bond, we spend two of our best days: they took us everywhere! The White Temple, the Emerald temple, Black House, lunch was included, dinner was included and as well amazing massage at our accommodation in Thaton. The two, Jackie and James always took super care of us, Jackie was super patient, he took hundred of pictures for me and my mother, and at the end of every day, the agency wrote to me on WhatsApp to check how we spent the day and if everything was alright. I can’t wait to go back to Thailand, this time to Chiang Mai, and for sure I will contact Bon Voyage Thailand. If you want to have the same great experience, contact Bon Voyage Thailand and you will have the perfect holiday! Liliana Stube, from Romania