Andamantra Resort and Villa Phuket

5 Louis - 6 months ago

Great stay. The staff was super nice. Always remembered the room number before we even had to tell them when picking up towels or writing food/drink onto the room. Room service always did their best to hand fresh towels or water right away. Amazing view from the upper pool as it overlooks the sea and can be a great spot for thunder and lightning. Very good Thai food in their restaurant. 7/11 is right outside the hotel premises, which is handy for sun screen, snacks and other essentials. Location is a bit tricky if you are on foot as it is right on a bend and it is known that Phuket traffic is crazy ???? enjoyed our stay very much!

3 Charis Tan - a month ago

We booked the Deluxe Ocean View Room for four nights. Generally, the experience was pass-able for the price, but some incidents to share for those making a decision.

1. Although when booking it seems you can request for an airport transfer, when we called the hotel, we were told to get our own when we arrive at the airport.

2. Our ocean view room was partially obscured by a building in front of us. We could still see the ocean but the noise from the air-conditioning units also marred the experience.

3. Generally the room was maintained clean, though the furnishings were old. However, one of the evenings, I found a clump of hair in a fresh towel. One morning, we woke up to find out that there was no water because of a choke in a pipe somewhere. Thankfully the water came back when we returned in the evening.

Other than the above, the staff are polite. There are three small pools for common use, one of which has a good view of the sea. There is a decent slide in another pool as well.

3 Mark Kariyawasam - a month ago

The room is good, however the furniture in the room is too old and they still use OLD TV which you can't connect your phone with Smart TV. The room breakfast is really good and we enjoy it. Any room that in higher floor required to walk as they do not have lift for each building they have. Room service is really good. Parking is bit hard as the hotel has very limited space for a car. They use pickup to take you to hotel room as the rooms are in the hill side and you it is available every 5 to 10 min. When check out it took longer than expected as we have no one come to help for the luggage to move from 3rd floor to 1st floor and take them to next to the driver lane. I did all by my self as I couldn't wait for long due to flight schedule.

1 Anthony Smith - 3 weeks ago

Very unpleasant stay, the worst thing about this hotel is probably the shuttle management to go to the room, every time we tried to go out we had to wait between 5 to 15 minutes for the Shuttle to come to pick us up. Many times we had to go by walk because no one was coming and the reception rarely pickup the phone after 6PM.

If you come back after 11pm you can forget the shuttle and climb your way up to the room.

Room was poorly cleaned, first time we tried to take a bath in the mini-pool there was bunch of hairs from previous guests floating inside the water, simply disgusting.

Steam room just don’t work at all, barely blows some little steam. Called two times to fix it and no one showed up.

Some receptionists at the phone (when they dare answer) are very rude.

Breakfast is a joke.

The hotel is very poorly attended with noisy guests.

I wasn’t expecting something spectacular for the price but this is far from a decent experience. Nothing like something you can expect from a 4 STARS HOTEL!

Don’t ruin your trip staying at this place. Please.

1 Star is for the amazing view.

2 Suchit Prasanna - a week ago

Disappointing experience. First of all, the pictures on the sites are misleading they show as if the property is next to the beach but it is not. It is on a hill next to the beach (which explains why the ocean is visible) but its difficult to reach the beach from the hotel, its about a 20 mins rigorous walk to reach the beach given the fact that its on a hill. Talking of hill, it’s a pain to get from the lobby to your room as it’s a steep incline and you have to depend on their shuttle service which is a bit of wait most of the times, especially in peak movement hours. The rooms themselves are dated, old and not maintained in perfect conditions for the type of hotel it advertises itself. Breakfast has limited selections and long waiting times during peak hours at the live counters (ex: egg omelet). Staff is slow, indifferent and even rude at times. The check in process was painfully slow, the person at checkout at 5:30 am in the morning seemed like a housekeeping person with no idea of what he is doing. The last day we had an early morning flight and requested to just eat some bread etc. at 6 am but staff refused saying it opens at 6:30 am where as all we wanted was some bread/croissant etc. Also while I was charged for 2 adults 1 child no additional bed or arrangement was done for the kid. Housekeeping and Room service was never reachable on the phone and its not a property where you can just walk up to the front desk too. Among 3 hotels I booked for my Thailand trip only this one did not meet expectations. Would not recommend this to anyone, there are much better resorts at the same price much closer to the beach.

3 X Z - 6 months ago

Fabulous exterior structure overlooking the beautiful Phuket beach and ocean. Stunning view at breakfast restaurant at top level next to the pool.
Friendly staff, generally helpful.

Room is spacious
However old furniture, chipping off here and there… limited power sockets, far from bed.

Need internal shuttle bus to move between lobby and room. Certain floor no lifts, pull your luggage Over the stairs!

Hard bed. 2 pillows and 1 bath towel for couple guests.
Cheaper hotels nearby has comfy bed, 4 pillows and 2 sets of towels…

this hotel is amazing yet disappointing in many ways

4 Marko Rus - 6 months ago

In general it was a nice stay here. Quiet location which i like but still close enough to city life. Room was a little old but big and nice view. Mostly car shuttle is needed to get to the room coz hotel is located on a steep terrain. Having motorbike rented is best way to move just beware of Phuket police. They are everywhere and clearly the target are foreigners. I got stopped every day. If Thai driver they don't even blink but if i drove they stop me 100%.