Hyatt Regency Hua Hin

5 Dean - 5 months ago

One of the finest experiences I’ve had at a resort in Thailand. From the moment we arrived we were greeted warmly and felt genuinely welcomed. They honored our Globalist status and all the benefits it entails. Our suite was very clean, roomy and well appointed. The resort staff was exceptional in all aspects and in every encounter we had. A special thanks to Vito, he made our stay all the more special with his kindness and dedication to providing a superior customer service experience. It was a pleasure meeting and communicating with him during our stay. The Hyatt Regency Hua Hin is fortunate to have him as an employee and representative of their commitment to excellence. We look forward to returning on our next trip.

5 jan Huet - a month ago

We had an amazing time at Hyatt regency and it was all thanks to the lovely staff and beautiful venue. Our favorite was Vito who went above and beyond to make us feel especially welcomed. He remembered small details of our conversation and even offered us a lovely present upon checking out that showed that he really listened. He addressed us by our names each time and it was very personable. Such a big change from other places we ever stayed. So big thanks to him! We will definitely be back!

5 Benjamin Harvey - a month ago

Excellent hotel with well presented grounds and right on the beach. The staff were friendly and very helpful, the rooms were spacious, comfortable and very well equipped and the food at the restaurant was of a good quality. I didn't use the pool, but it's very large with a water slide for kids. There are great amenities, like a tennis court, basketball court, minigolf, etc and the hotel lays on activities like archery and football. I visited for a corporate retreat so can't comment on the price, but I would imagine it is worth it.

5 Natpanida Thongsirikul - 5 months ago

Beautiful landscape and atmosphere with huge green garden and beach. If you come with your dog there is pet area where is separated from normal guests. The room for pet can stay, there is a dog bed, pet bowl and doggy doll provided for your dog. Good place for long vacation with your dog and family.

4 Gilles Van geit - 2 months ago

We often go to Hua Hin and this time decided to visit Hyatt Regency.We read a lot of good reviews but we found the overall picture to be mediocre compared to other 5* hotels in Hua Hin.First of all, we stayed in a pet friendly room with our dog. When we arrived in the room I stepped through the room in my socks, my black socks turned white because of the hair of the previous dog or cat that stayed there. This means that the room has not been cleaned as it should be. staff is friendly only the guards are too much - totally unnecessary so much control. The breakfast was fantastic.

1 Dmitry Li - a month ago

Unfortunately had an awful experience with the management and hospitality of Hyatt Regency Hua Hin. Did the reservation and payment of pool access room with Booking and informed the Hotel that we will be coming with a dog. When we arrived from Bangkok, the manager Eve informed us, that they only accept the dogs in designated room, which is different type with garden view (where by the way on the terrace is very strong smell of pet toilet) and we can stay only 1 night instead of 6 reserved nights, because they are fully booked from tomorrow. It's totally ridiculous and completely unacceptable for the Hotel of such level. After 40 minutes they found and only offered 1 option is to stay at garden view room type and asked us to pay again for the 6 nights! Needless to say, that their lobby is outside, no fans for clients, only for their staff. We refused to accept their only option, and went to another Hotel. And one more important notice, when we started to load our luggage back to the car, the Hotel staff put them all on the ground, instead of the car trunk. Definitely not 5 star service. I would highly recommend to avoid this branch in Hua Hin, if you are traveling with the dog. We will never come back to this Hotel again.

4 Initial Sb - 3 months ago

Beautiful property with many facilities, beautiful swimming pool, great service staff. Only problem was the disappointment to not have a bathtub in the room as I’ve seen on some pictures and I think they should also add a coffee corner in the room. Otherwise the staff was amazing and bed extremely confortable.