1
Francesco Accattoli -
3 years ago
The worst hotel experience.
Due to good position, big room and bathroom, I made the mistake to book for 37 days at 1200 baht per day (monthly rate, normal rate would be 1900 baht per day). Not refundable. Breakfast included in the price but not worth: jam is just gelatine, no cakes, no omelette, ham tasteless. Nothing in the Fitness room, swimming pool very small, not suitable for laps (unless you make 150 laps like I used to), closes too early (7 pm) and is not illuminated at night.
However the biggest issue is the management personnel. They tried to charge me a bed sheet due to some small lady make-up spots, which I easily removed with sparkling water. If you check-out by 5 pm you have to pay half rate additional, if you are check-out even a few minutes after 5 pm you have to pay full rate additional...they didnt even give me a few minutes contingency, which considering my long stay is not understandable! I in principle agreed to check -out by 5 pm, so I should have paid 600 as my daily rate was 1200. Since I understood they always try to screw the client, In order to avoid surprises I wanted to confirm the price, and Reception told me instead that the amount should be 900. I asked why and given the fact that they could only say "hotel policy" I asked to talk with the manager, who was not there but since I insisted, a very rude woman appeared pretended to be the manager, who threatened me saying she would call the police. I laughed at her saying she could do that if she wanted to waste time and make police laugh because I was just asking for an explanation and I had the receipt of the bill already paid. Due to this I then checked-out at normal time as I didn't want to give them a single additional bath.
considering everything this hotel could be ok for not more than 700 baht per day, while their current daily rates are 1900/1200 (normal/monthly).
So, conclusion: never again, not recommended at all, 100% to avoid