Pullman Bangkok Grande Sukhumvit

5 Shruti Gupta - a month ago

I must say, my overall experience was wonderful ????????
I loved the architecture of this hotel and the room off course. The moment I entered the hotel, within 5 minutes I got my room key card which was apparently very fast. Rooms were very spacious u0026 very well maintained. Room service was very quick and they were very accommodating to guest demands. This hotel is in the heart of the city where everything is very close by like BTS, shopping mall and party places. I will recommend this hotel to everyone who wants to enjoy their stay in Bangkok.

3 Noémie SOLER - 3 months ago

Honestly, we’ve had our fair deal of Pullman hotels in the past and that always has been a good experience. Well not with this one. We arrived at 12pm and the room was not ready until 3.30pm. We asked if it was possible to go to one of their restaurants but none was open (apart from the cafe serving chocolates). As platinum members, we asked for the lounge, which was also closed. We never received our welcome drinks either. We haven’t got any indication for the gym, pool, breakfast. The staff was basically useless during both check-ins… The room seemed a bit old, with a broken light switch. Apart from that, it was still a bit positive as it had a very good breakfast, a spacious room, a very comfortable bed, a good location and a nice staff (excluding those at check-in).

5 KS Chak - a month ago

We were a little concern when we saw many 1/5 ratings on google. However, our experience was completely different from most of the reviews. The service was certainly on par, if not exceeded other Pullman Hotels that we we stayed in the past. The service from the front desk was excellent - there was a sudden downpour as we were leaving to do some shopping and getting a bite. The service staff saw the worried look on our faces and immediately went to the concierge desk and loan us some umbrellas! A simple gesture but fully appreciated. The housekeeping staff were efficient and honest. We left a phone in the room and we managed to retrieve the phone promptly even after we checked out.

3 Rachel Wong - a week ago

Average hotel with average service. Rooms were small and bed were uncomfortable. Good location but otherwise the rooms could be better. A good stay for couple of nights where the majority of time you would be outside of the hotel. Otherwise if you plan to spend a lot of time inside the hotel room, then look elsewhere.
The complimentary tea at the restaurant downstairs was very poor quality tea. Got an ice lemon tea which was super sour and even sugar syrup could not help. The english breakfast tea was also very poor and could taste the cheap tea bags.
Other than location, it was a mediocre stay and could find better elsewhere.

5 Jayesh Kannan - a month ago

Had a wonderful stay at the property! The check-in and check-out process was a breeze! The service at the reception and restaurant was amazing. Everyone that we encountered helped us with a smile. Will definitely be coming back to stay here!! Thanks Pullman Bangkok Grande team!

1 sofiqul shrestho - 4 months ago

Deserve less than 0* the service is horrible. Had to fight with front desk to check in to our room. We arrived at 8 PM and check in staff asked us to wait for 1.5 hrs to find an available room. Also had to make several trips and phone calls for new towels and slippers and the new slippers never arrived. We kept our cash and passports in the safe locker and now the locker is not working... Piece of advice go for a different hotel... Never coming back????????

1 Alif Samsey - 3 months ago

I was here at 12.30 for check-in. After few hours, the staff still could not find me a room. I got my room around 15.20.
The room was nice but a bit old. The hot water was not hot enough ????. The bed was great. But management system is the worst. If you are looking for a 5-star hotel with lower than 2-star management, then here is your choice :)-.
And If you want to waste few hours of your time waiting for the room, here it is.

If not go somewhere else , believe me you can find a good hotel, good location, reasonable price. And it's worth your money and time

The manager was just called me and informed that the hotel was fully booked, and they have planned everything ahead such as double housekeepers.
Yet I still wait for hours to get room.

If they didnt plan, i could get room at 6 p.m. ridiculous lol