VELA Dhi GLOW Pratunam

5 FA - 2 months ago

Staying here for 4 nights and the experience was good in general. Very convenient and friendly staff. Room is spacious and clean. However, there is always room for improvement. The shower frequently slowed down. It took time to shower. The breakfast lacked of variations. It's worth the price though.

5 Shahd Siam - a month ago

A great atmosphere in this hotel and amazing place to relax and do shopping.
I’d like to add one more thing that made me rate 5 stars, the worker called (Jack) is well mannered guy, he took our luggage to outside because taxi driver can’t reach the hotel, and helped us calling the taxi to describe the way for him, finally after the taxi arrives Jack didn’t stop his kindness and helped us to put the luggage in the car, the kindest hotel worker I’ve ever seen, thank you Jack! All love

4 Sean Seah - a month ago

Overall, Vela Dhi Glow is definitely one of the better hotels that provides quality service standards. The staffs at the front desk as well as the bellboys were friendly, approachable and always take initiative in providing assistance even when we did not ask for it.

One downside of the hotel is the consistency of the level pressure to the room. The water pressure and increase and decrease progressively with the concurrent change of the temperature. It can be annoying at times and I hope the hotel facilitate management team can look into the matter. :)

5 Ng Wanru - 4 weeks ago

Great location, room is clean and comfortable. Staffs are friendly especially the bellboy (Jack and Tom), they are so helpful to carry our luggage and arrange taxi to send us to airport. Really happy with the service and will visit the hotel again for sure!

5 Rachael O'N - 4 months ago

10/10!! What a great stay all staff were super friendly and couldn’t do enough for me. Very helpful and polite. Really good location loads of cool places near by to explore that are walking distance. Contacting the staff before getting here to arrange hotel transfer and pcr test was simple and very quick turn around on my emails.

5 Chloe Tan - 5 days ago

Great location, especially if you love to shop. Platinum mall is right opposite and the hotel is about 10-15mins away from Rachaprarop station and the Big C area. Jack, the bellboy was very polite and helpful in carrying our bags even though we did not ask for help :) Only issue was that the toilet and sink had issues with the water flow, we had to call the engineer a few times to fix it but they were also prompt and friendly. Breakfast selection was not the best but for the price it was definitely decent, would recommend if you want to shop around this area. Room is also very clean and you can book the corner deluxe room if you want more space.

1 Abbas Rahimi - 5 months ago

There was no bellboy to assist me to take my luggage to my room.
The staff of the restaurant were not professional at all with very bad service.
The housekeeping staff not cleaning the room properly and they take half day to clean my room number 1903
The TV has 3 to 4 channels only.

The only positive is the location as its easy access to patunam market and shopping malls.