1 Peter Cummins - 3 months ago
What an awful experience we had here (May 2022) stayed for 3 nights in a room that we booked with air con and a bathroom only to arrive and be given a room without either and no curtains on the windows.
Complained to the desk and got moved rooms but then they started asking for more money for each night we were staying and they wouldn’t listen or reason with me when I showed them my booking confirmation and it included aircon, etc.
Had to get the travel agent Agoda involved and the hassle just didn’t stop, they were knocking on our door at funny hours asking again to pay up.
In the end I think they got money off Agoda because I certainly wasn’t giving them a single cent more.
Location was very good but would definitely not recommend to anyone because we weren’t the only ones to have problems with them.
1/10