Renaissance Bangkok Ratchaprasong Hotel

4 Nitipong Ballapavanich - 4 months ago

Renaissance Bangkok was one of my favorite hotel during the past few years. I already stay at the hotel probably more than 30 stays during last year and early this year. The hotel location is quite convenient for me, breakfast is good with variety of foods, services also great and with my Bonvoy Titanium benefit which grant me access to the club lounge, the club lounge here is quite good, staffs are super nice and welcoming. Also, most of the time I usually been upgraded from guest room to corner studio which is quite appreciate. Anyway, During the past month when the hotel start to get more traffic. Some of the features that I used to appreciate from the hotel are a bit downgrade. Of course, Location still good, Services are slower, less attention to details. Guest preference are most of the time no longer remember and prepare before asking like it used to. No longer get substantial room upgrade, only something like higher floor or club room which is just the same with normal room. Some items in breakfast are gone such as fresh cold-press juices. The food and drink in club lounge are still good, staffs in club lounge are still super nice and welcoming. Anyway, Overall still somewhat an excellence hotel but with a higher price and a bit lower benefits.

5 Tristram Fisher - 2 months ago

Great hotel in a busy area of Bangkok without been right in the centre. Fantastic staff and spa. The pool area is nice however could do with been able to be enclosed fully during storms. Beds could do with a better quality mattress. I would definitely stay again if visiting Bangkok

4 T Khoory - a month ago

Very good hotel and service. My only issue was that my room had paint and chemical smell for couple of days and had to change my room and repack again. Otherwise good hotel with excellent location.
To improve i would suggest:
1. Put more lights in the room and infront of the hotel as it’s a bit dark.
2. Allow the breakfast time to be until 11:00 AM
3. The swimming pool is cold and difficult to swim for kids. Water should be further heated

4 Matthew Lee - 4 months ago

It didn't start off on a good note because I made a reservation for a room type which was confirmed and later told not available a day before the stay. I was disappointed why such thing could happen, but the staff at Renaissance made my stay so enjoyable by being so apologetic about it and decided to upgrade me to the Presidential Suite in the end.
It was an amazing experience and also have to thank Tea for that, felt very well taken care of. Everything in the hotel was good, location exceptional just a walk to the big name malls, the BTS station, and what an amazing buffet breakfast they have.
Also thanks to the fu0026b department for the wonderful welcome chocolates and mango sticky rice, and the laundry department for getting my clothes cleaned at such a short notice.
Everything was okay except for 1 minor issue with the showers: felt the marble tiles were too slippery, wanted to shower with hot water and it actually took quite a while for the temperature of water to change. And also the rain shower not very well maintained, some jets going in different directions and some seemed to be clogged. The power from the rain shower felt like a drizzle instead.
Kudos to the entire team in Renaissance and will definitely stay again.

4 Jon Tan - 2 weeks ago

Nice room. Love the bed. Comes with bath tub and shower. Working desk is a nice size and right height. Very friendly staff all round. Nice breakfast spread at spacious restaurant

5 Dori Shimoda - a month ago

Excellent location. Close to cluster of major shopping centers for all budgets. All shopping centers has innumerable restaurants for all palates and budgets. Excellent hotel. Service particularly noteworthy. Swimming in the sky experience. Free parking.

3 Colin Chan - 4 months ago

This place is now overwhelmed with Marriott Elites! The lounge is so packed - they had to split the happy hour to two separate sessions. Appreciate the hard work by the staff who are doing the best they can! Avoid breakfast after 9am - had to queue for a seat!