1 Leslie von Brimer - 2 months ago
1. I booked an ocean view suite for my birthday. I chose it because they allow dogs. Upon checking in, I was told I could only stay in a garden view room because of my dog. They had my email and Thailand phone number for a week but Never Bothered To Call or Email to let me know. After a 3 hour taxi ride in monsoon rain, I had no choice but to take the smaller, driveway view room.
2. It was clean but the room was very small and the shower was very strange. If the water hose was in the holder on the wall the water shot straight out at a height of 6 feet. Showering was a challenge.
3. There were very old bags of trash outside my room.
4. Stayed only 1 night. Asked for a taxi to be arranged at check out. It wasn’t done, I had to wait in the hot lobby with my dog and luggage.
I would never recommend this hotel. Very far from everything on top of a hill. Property needs maintenance. Great views from the suites and very nice restaurant staff are the only good things I can mention.