Bangkok Hospital Phuket

5 Mc T - a month ago

Amazing experience in Emergency department which is over my expectation. I have an open wound on my toe after accidentally kicked a rusty metal. From registration (for first time visit), seen by nurses and doctor, cleaned and covered the wound, received tetanus vaccine, and collected medicine from pharmacy counter and paperwork for insurance claim - all done in around 35 minutes if I recall correctly! Many thanks to nurses and doctor for their gentle and comfort services. Amazing speed!

4 Fab - 5 months ago

Good pediatrician. Staff very gentle.
Account department make some mistake with my insurance after couple of days stay at the hospital. So to check out we had to wait more than 4 hours ????.
Canteen with good food ????

3 Nidhi Jha - 8 months ago

Big hotel like hospital but service is soo sooo slow. for 10mints procedure it took about 2hours and 1 hour additionally for bill payment.

Whats the point of being private hospital and charging 5 times if its still slow?

5 Keith Arnold - 3 months ago

Amazing hospital. My daughter broke her arm in two places. We arrived in ED at 18:00 and she was in the operating theatre by 21:30. The whole family were allowed to stay overnight with her in a huge, luxury room. All the staff were amazing and the orthopaedic surgeon did a fantastic job. I am a doctor from the UK and it puts our health service to shame. Thanks again to everyone. Special thanks to all the amazing nurses in ED and floor 7. My daughter ended up enjoying the experience!

2 John S - 7 months ago

The nurses specially at the orthopedic unit have a bad attitude. They don’t like getting asked any questions and will frown at you and raise their voice when you ask anything, they will also tell you to just wait, this is in spite of not being busy that morning and having only 3 patients.

The support staff which are probably the lowest paid staff at the hospital, are the ones that are helpful, friendly, and service oriented.

The quality of the service has really gone downhill in the past 5 years, and now you just see bad attitude prevalent among nurses and staff.

This is a private hospital and they charge a lot of money relative to other hospitals in Asia, so you would expect good service, but you’re not likely to get that.

I hope that they make significant improvements in the management of this hospital.

5 Adrian Lee - a month ago

Wife had a bad infection and was seen promptly with no real delays (albeit emergency wasn't very full). The staff were all very friendly and were able to communicate things well in English, which helped quite a bit.

Lastly, there was a 4 year old being seen ahead of us for a 40 degree fever. The staff were incredibly kind and caring to him, and also brought him an iron-man balloon to cheer him up. Great to see the staff taking extra care of little ones

5 Carmela Fleury Fougstedt - 5 months ago

Called on a Sunday to make an appointment with ENT doctor for later on in week- got appointment right away for that afternoon. I was in and out with medicine in hand in under 50 mins. The doctor was very kind and knowledgeable.
All the staff members were very friendly and efficient. What a great experience overall.
Don’t want to come back - but happy to if I have to. ????