2
Anonymous -
2 years ago
When we arrived on the first day this hotel gave us a good impression but we quickly became disillusioned. First of all, the beds in our room were extremely hard, so much so that I hurt my back when I lay on them. The curtains did not close properly and left a space, so people could see us from the outside. Moreover, these curtains were not opaque enough and let the light through, so we were awake early in the morning. Also, as the walls of this hotel are extremely thin we could hear the frolics of the people staying in the neighbouring rooms. One evening when we had put on some music and we were talking with friends, the reception called us on the phone in the room to tell us that the tenants in the adjoining room had complained about the noise and we immediately cut the evening short, cut the music and went back to our respective rooms. The next day two employees of the hotel reception called us in an aggressive and rude way and asked us how many people were staying in the rooms because for them we had only booked 2 rooms when in fact we had booked 3 rooms, and they repeated again in an arrogant tone that tenants had complained about the noise when we had already apologized the previous day. Then the employee wearing eyeglasses came up to our floor to monitor our rooms in a suspicious way and as if we had committed a crime, while the main problem is the lack of insulation of their walls. It's a shame for the other employees who were helpful and kind.
