1
Thai Jun -
7 months ago
*****----------updated comments----------*****
After reading owner's reply, i decided to change my score from 2 to 1. Reasons as below:
0. See other comments please. Your service is not good. How you reply other people's comments. Bad owner attitude.
1. At that time, you didn't say you cannot fix but you insisted there's no problem about your wifi until you find out that your music cannot play. You don't even try to find the reason but only insisting no problem about the wifi.
2. I didn't sit that long. I visited your shop after 10 am and until 12, i stay for 2 hours because it's raining outside. It's customers privilege to sit however long they want. Otherwise, please close your shop. Don't open it.
3. There's no other customers in your "big" shop at all... only me
4. I am not critizing your wifi. I am critizising your attitude.
5. Service is important as well, not only coffee.
6. I am surprized that you said you won't critize customers for sitting that long... well... you shouldn't even think about it.
7. You should still care about each customer's feedback. Don't be arrogant. There are many other humble coffee owners in ChiangMai.
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Coffee was good but expensive. They said it's imported but imported from Yunnan which is very closed to Chiabg Mai. So will give 3. But when I pointed out that their Wi-Fi has problem, they denied and insisted no problem and even their cell phone and iPad without SIM card still can access They said so without checking. I told them to check but they refused and insisted it worked. Then I told them no you check now check your iPad and cell phone.it doesn't work. They checked and realize it doesn't work. And then they realize that they're big screen cannot play video properly due to no Wi-Fi. But I suspected that they turn off their Wi-Fi. Because I am the only one sitting there working with my laptop and I only order one cup of coffee. They annoyed me by not even checking their Wi-Fi and not trying to fix it but just simply said oh it's because of the rain probably and the guy even said cannot fix. So for this I rate them one. On average it's 2.