3
Ceylon Soul -
5 months ago
Loved the al fresco ambiance plus the chic setting here. Enjoyed the pizzas, the salad and the drinks. Although the tiramisu was evidently old and overly moistened from being a kept a while so that one bit was a let down. Service was nice and helpful prior and throughout the meal; although upon checking the bill, myself as a member of the Amari / restaurant and a long time customer I'd expect the staff to be mindful of applying the usual benefits of discounts. Unfortunately, it appeared the staff didn't really bother looking into my name on their database just because I didn't have my member card to show them physically but I had shown them my emails and subscriptions online. It could only occur to me that they were using the excuse on the changes to their membership program, but the change at the time hadn't been put effective. I didn't bother asking more on the member benefit because the whole process was just tedious to keep investigating for a name on the database. The restaurant had some customers dining but nowhere near busy to quickly say no to members. Definitely a put off and not a nice treatment of long time customer / member for this hotel/restaurant. Otherwise, I enjoyed along with my company the pizzas, the salads and drinks.