3 Meenakshi Bhattacharya - a month ago
I stayed at Pico Samui for 7 days. The location is amazing, very close to eateries, massage places and the Fisherman's Village. Pico Samui is right on the beach so you have a view and the sound of the waves all day and night long! The rooms are good and clean, but pretty basic for the money. The staff are helpful and very organized. My main issue with the place was food, it was absolutely horrendous. I was looking forward to at least basic Thai food, but chicken was overcooked, noodle soup had absolutely no flavor, morning coffee was sometimes a full cup, sometimes a half cup. Service was incredibly slow. We ended up going out for every meal, which isn't really what you expect to do when you book a stay on the beach.
Another issue was room service, room was not cleaned well, water was forgotten, cups with left over coffee wasn't replaced. On days we did not request room service, we did not get the bottles of water. Small bottles costed upwards of 100 Baht which right outside were 30 Baht. A huge mark up for a fairly basic place. Taxis were also heavily marked up. So while I absolutely enjoyed the location, which was my favorite part - the food, the service and the extra costs really left a lot to be desired.