Ibis Samui

3 Noksza - a month ago

Room is easy, but not clean properly. You can smell toilet through circulate air-con. I don’t even try breakfast because group student activity the day I stay. It’s budget hotel if you like to just stay and go, ibis is recommend, but if you want to chill out a pool, peaceful, beach, it’s not here

5 Thammika Sine - 4 months ago

Room was really nice 2 minutes walk to the beach. Nice area. 20 minutes walk to fisherman village to night Market. Nice parking lot, stuff was really nice and friendly. They do have music night on Friday. Overall nice place to stay.

3 Sanket Dialani - a week ago

Stayed there for 1 night. Not good for the price paid, very small room, no toothbrush toothpaste provided, something that you find in all budget hotels at this price. Had to rush to get them from nearby 7-11. Breakfast was decent though and the location is good as the property is beachfront and has many shops nearby.

2 Eric Klassen (นที) - 5 months ago

In short: Very damp and cold rooms. Staff were extremely helpful in trying to find solutions, but we still cancelled our 8-night stay.

We walked into a freezing cold and DAMP room. The walls were damp and the sheets and blankets as well. Terrible conditions for sleeping. The room was extremely small, dark from tinted windows and unwelcoming, not to mention the pea-sized balcony.

We shut the air conditioner off. We came back a few hours later and it was no better. The room had no chance to warm up or to dry out. It felt like a dark, cold cave.

We brought this to the attention of the staff. They showed us two more rooms, and they were the same. Damp walls, damp bedding. Ice cold air.

We went back to reception, and they sent a mechanic to "take a look at the air conditioner". We then were suggested to set it to 28 degrees celsius, rather than the standard of 15 (WHAT??), but the air that came out was still very cold. Shutting it off didn't prove to help either as humidity only increased, and it didn't warm up anyway.

We went back to reception the next morning. They offered to upgrade us to a sea-view room. It was bigger, and had a view, but it was damp and cold.

The manager was kind enough to meet with us and offer us a 50% refund, even though we booked through agoda under a non-refundable policy. (our mistake, and our loss). The staff attended to our requests and provided different solutions, some which might have pleased other guests, but really weren't worth it for us.

In the end, we are relieved that we could get a partial refund. It's a shame that the age of the building is showing like it is. Also, the rooms didn't show signs of mold, they might have all been painted over. -- But all over the rest of the hotel, there are massive, growing spots of black and green mold on the walls and ceilings.

The staff were more than kind and helpful, but the building needs a lot of attention.

5 Toro from Keelung - 2 months ago

The hotel is very clean, staff is friendly, they are trying to accommodate any needs you may have. Pools are clean, bar open til late, close to the private beach. We’ll definitely stay here again!
Thank you Ibis Samui Bophut!

3 Nuo XU - 3 months ago

The room is small but provides all the basic function. Friendly staff, affordable price.

Downside:
0. room is damp and dark and you can ignore the balcony.
1. the nearest beach is not ok, small and not clean, don't even bother to walk down to the beach
2. internet sucks, especially during night
3. can hear next-door's TV
4. all the plates and cups used for breakfast are really dirty, but this happens once as on the second day everything looks clean. I guess it happens when you join breakfast too late.

Overall I feel the cons are too much even with this price. It's ok if you just stay here for a few nights and won't be in the hotel at daytime, otherwise I'd prefer to spend a bit more for a nicer place.

5 Kathryn McMillan - 3 months ago

A little gem. Not as I expected an Ibis to be at all. It is a tropical hideaway, set on a beach with really friendly staff. Play ground for the kids. Good, reasonably priced breakfast.