1
Victoria Rogers -
5 years ago
When we arrived, we were hesitant to check in. First off, the name at the lobby of the hotel says "Brothers Residence" and not Asialoop which was already off putting. But since we were paying about $20 USD total for two nights for each room (we got 2 separate rooms), we decided to go ahead and check in.
Before I begin, I want to preface my review by saying that yes this is a value stay. I understand that it is a no-frills stay. Overall, the place was technically livable. When we got in our rooms, they both smelled moldy. I understand that this is a beach city so it basically smells like someone came in from the beach with wet clothes but there's no ventilation in the rooms so it never airs out.
When I looked at the sheets, they were not 100% clean. It also smelled like someone had laid in the bed right after coming in from the beach which means room service didn't do a great job. Speaking of room service, each morning they knocked loud and came right in around 10am. I would yell "mai ow" which means "I don't want" yet she still came in and put two water bottles on the dresser. This is all while I'm laying in the bed still trying to sleep. So rude and not good service. The next morning, I kept yelling "Mai ow" and when she opened my door, I said it so sternly that she just quietly closed the door and didn't come back in.
There was NO hot water heater for the shower so the water was cold and I don't mean lukewarm. I mean absolutely COLD. That was disappointing and uncomfortable. Around 4am on Sunday (16 July), the water pressure got really low (used the toilet in the middle of the night). When I finally woke up around 10am, the water was completely off. I phoned the front desk and they said they knew about it. At this point, I was totally disgusted so I just washed and brushed my teeth with bottled water and went to check out.
Oh - the walk to the elevator is just as gross. The hallways stink and there was a mattress just sitting in the middle of the walkway all weekend. Once I got on the elevator on Sunday, it was pitch black. Luckily, I only went down two floors but that's ridiculous. Upon checking out, the lady at the front desk was rude and short. The man who checked us in was kind and professional but the lady staff member on the morning of July 16 was NOT. I waited about 10 minutes for her to phone housekeeping and have them check my room before she could return my 2000 baht deposit. The hotel is a 20 - 25 minutes walk to the beach and 30+ minutes walk to the bars.
Oh, I also never checked out the pool but my friend did and she said the pool itself is decent but the chairs and pool area was ridiculous. I didn't even feel the need to go check it. I also recommend getting a room with a balcony or at least a window. Otherwise, it's even more depressing. Overall, I wouldn't stay here again - there are other budget hotels in the area that would probably be better.