Grand Mercure Phuket Patong

5 António Araújo - 2 weeks ago

During my trip to Patong I stayed at the property and I had a truly amazing stay. My room had direct access to the pool and the property is perfect to explore the area. You can easily access the main shopping areas and the beach is less than 10 minutes away.

I have also had the chance to experience the Spa for a traditional Thai massage which was a great way to recover from the long trip from Europe.

Every week they have a delicious Seafood buffet that I enjoyed with some friends, and we all loved the experience. From fresh seafood to delicious Thai cuisine, you have it all.

5 RyX Hdl - a month ago

I was excited to stay in this 5-star hotel on 05/08/2022 - 08/08/2022 as a first timer exploring Phuket. I must say that this hotel is huge and beautiful. Staffs were kind and friendly to greet a warmth welcome with a drink and face towel for freshen up. Stayed in room #233, it was clean and spacious with bath tub and balcony for an indoor view. Sofa pillow was a little bit smelly. Breakfast buffets included every morning. There are Halal and Vegetarian food without any worries. Only that Halal food was placed near to non-halal buffets (Some people might be particular about this). Not to mention about the fresh fruit juice station too, it was superb!

Highly recommended!

5 Jo Hubble - 5 months ago

We are sad to be leaving today. Everything about our stay surpassed our expectations.
1. Staff are friendly, efficient and only too happy to help.
2. We had a pool access room (#107), which was amazing. We could have a dip any time of the day or night.
3. The breakfast buffet each day was incredible. Fresh juices and cappuccinos were a hit and the selection of food was amazing.
4. The location is perfect! Close enough to walk to everything, but far enough away to be a peaceful oasis.
5. The pool and swim up bar. Happy hour 4-6pm. Nice daily ritual to order cocktails and some food after a day of shopping and sightseeing.

5 Ronak Wani - 2 months ago

Excellent rooms with great ambience and superb quality. I took superior/standard room and still had great balcony view on pool side plus bath tub. Quality of fittings/fixtures, linen and bedding is fantastic. Loved the experience. Service could be a little faster and they charge 1000 THB per person as a refundable security deposit. Overall, highly recommended.

5 Marie-Amandine Bhika - a month ago

We had a great stay at Grand Mercure. The location is perfect, just 5 minutes from the beach and 10 minutes from Bangla road. Great massage and eating places just nearby. Despite being quite central, the hotel feels like a quiet heaven and the swimming pool area is really nice, with a pool bar in the water! And Grand Mercure has for sure the best breakfast in town! Wide array of various breakfast foods, from omelets to pancakes, local desserts, curries, cheeses, pastries, etc. Loved it! The staff is also incredibly kind and caring...

4 Bob Mens - 4 weeks ago

The hotel is very good overall. Though in my opinion is a little outdated and not fully 5 star worthy in some rooms/villa’s.
The staff is very good and helpful.

We booked the small villa’s. There were some problems, eg. the locks were old and ‘falling out of the door’, some charger ports were not working well, the roof in the yard was dirty and sun couldn’t shine through it (caused very humid).
Luckily the staff changed our villa to a better one. This one was very nice. This is definitely better and worthy of the 5 stars.
Facilities are fine, there are enough wellness and enjoyment things in the hotel.

5 Mohammad Shokri - 5 months ago

The hotel is very nice and beautiful. I had a very good 7 days stay with my wife here. They have very good and kind staff. There is a very comfortable detours with different beach and places. The rooms are very clean and comfortable. Finally, I am grateful for the good management of the hotel.