1 Ly T - 4 weeks ago
Booked family room for 2 nights for 3 person. Room no. 307.
Pros: Room was big. Able to early check in. 2 king size beds for a family room. Hair dryer was small and light weight yet powerful enough to dry my hair. Small balcony able to hang dry our clothes after handwash.
Cons: bad cleanliness..
Floor was not clean. Table got so many small ants. Even bed also got insect. Inside wardrobe with bad smell. Bathroom tiles stained. Only provided 1 small toilet roll not enough to be used. In the end, we requested 2 extra toilet roll. Very bad lighting in room. Yellow lights were so dim.
The receptionist didn't turn on our electricity after check in, need to go back to the reception and asked why no power after put the key. The second day also same, we stayed 2 nights but they cut off the electricity and need to go down to check with them. Too many staircase to the lobby, reception and lift. Too difficult when you have many luggage.
They only provided 1 key, which is inconvenient for group of people. The door key was the knob type, which is no safety at all.