2
Haruethai P -
4 weeks ago
Yellowish running water!!! The hotel sent the technician to check and said no complaint received from this building but there is one from another building. And told to let the water drain for a while to get it clear, so we drained it for an hour, did not help.
The hotel offered a new room, we asked them to check and make sure that the new room doesn't have the same water problem.
After a long 20 minutes wait at almost 11 pm, we called again, then they said the new room was fine. We asked to see the room first, as expected, the same yellowish water!!!
Follow up needed to make sure that the yellow water used was up to standards and safe for use.
When checked out, I asked for the explaination. As expected, Nothing...
The morning staff asked me to write a report on the problem we got. What!?? The hotel like this doesn't have any guess complaint/reported problem record and no follow up procedures!
I asked for a manager, the front staff said the manager is in a meeting.
Well, nothing more to say about this hotel. NOT RECOMMEDED, BAD QUALITY, POOR SERVICES.