5
Han Umarn -
2 weeks ago
15 August 2022. Drove all the way from Bangkok and stayed here 10 nights at the Grand Deluxe Wing. An excellent hotel by the river Kok with exceptional service. Large, beautifully kept ground with lots of birds, squirrels, chipmunks, and many only God knows what insects. There were a few bats too but those only comes out at dusk.????????????❤️
Breakfast buffet was excellent, enhanced by an exceptional team of chefs and servers. After our first couple of nights, the staffs began to remember a name and/or our room number. They also realized that we still had many more nights left and asked us if we were still ok with the buffet, or would like to have something else for breakfast! ????❤️???? So we took their offer and tried some simple and delicious dishes for breakfast that were other than the already excellent buffet. Greatly appreciated! ????❤️????
No matter where we sat, dirty dishes were promptly whisked away and empty coffee cups refilled. Thank you so very much for your attention and lovely smiles.❤️
Our room was very nice and big, with a walk in closet opposite to a huge bathroom (see picts). Bathroom ventilation was good, and the toilet recharged quickly. Water pressure at the shower head was good, but water temperature fluctuated quite a bit (a minor nuisance ????). AC was icy cold ❄️❄️❄️❄️❄️
Room soundproofing was very good. It kept
out the occasional loud music from the city park across the river very well, but nothing could subdue the occasional overly excited guests from shouting/ screaming by the pool (kids and adults alike! ????u200d????????).
Signs reminding inconsiderate guests not to scream and shout, play music/ watch movies loudly through phone speakers, not to smoke while at the pool and on room balconies could be helpful.
Thankfully it is very quiet after sunset (most likely with the help of mosquitoes), and dead silence by midnight. ????????❤️
Housekeeping was excellent and runs like clockwork. We were asked at check in as to what time we would like our room cleaned and turned down. ???? We didn’t believe it could be done, but appreciated the effort. Our room was always cleaned and ready every time we returned in the afternoon (around 2pm), and the turned down team was always well within 10 minutes of the 6 pm preferred turned down time! Very excellent indeed! ❤️
Laundry service was also excellent. Picked up after breakfast and returned by the afternoon. ❤️
So a million thank you to each and every single one of you for your professionalism and great efforts in making our stay a very pleasant one.
We will definitely visit again next time we come to Chiang Rai. Highly recommended! Wonderful team! ???? Thank you so very much for everything! ????????❤️????