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Rachel Cho -
2 weeks ago
This place is all fluff, no substance. I would leave a negative five star review if I could.
I rarely ever place a complaint, but this was the worst experience at a restaurant I have ever had. I expected more considering that Camellia is in a swanky part of town and they charge an arm and a leg (in Thai standards) for their meals. I had the steak salad and the rack of lamb with a local craft beer while my partner had the medium grill platter.
Firstly, the beer was poured so badly that a second waiter came to try and "fix" my beer only to scoop out the half glass worth of foam instead of getting me a new one. The second waiter then poured my beer very pourly yet again with about a third of the glass being foam. The steak salad was inedible. I actually choked on a three inch piece of steak that was clearly the wrong cut, raw (I like medium rare steak), and cut WITH the grain. I had to grossly pull it out of my throat to prevent myself from needing the heimlich. This seems to be a common comment in the reviews, but the manager insisted that they have never had any issues. The lamb was overdone and came out lukewarm. Tasted microwaved. The vegetables were poorly cooked and the whole dish was reminiscent of middle school cafeteria food. The sauce on the side was inedible and might as well have been concentrated pure vinegar with a sprinkle of mint. The only edible thing on our entire table was the chicken skewers that were part of the grill mix. My partner also complained of how tough the steak skewers were.
The cherry on top was that even after all these complaints made, the manager told me to go teach the chef how to cook. She even insinuated that I was "used to" a different quality of food than in Thailand, which was definitely not the case. I had better food from the 7-11 beside our hotel and the mall. The food at Camellia seemed fresh, just incredibly poorly made. The manager also made us pay for our atrocious meal despite verbally expressing how displeased we were. I was appalled at the lack of integrity from a bar+restaurant regarding their own drinks, food, and overall service. Might I add, they only checked on us once, which was because the beer pour was so bad it turned the flavour of the beer unpleasantly sour and bitter like stomach acid.
They are lucky that they have gotten by on good entertainment and ambience, but frankly, I don't know why they serve food at all if they are not willing to address their problems.
DO NO GO HERE AT ALL COSTS.