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Peter Howd -
2 years ago
Reception staff were very nice ... but nothing else was good
No hot water shower (it was December and the water was cold)
Many times the water pressure was zero...
I went out 11am 3 of the days ... left the sign to make up room returned at 15.30 to find it hadn't been cleaned. As I needed a shower and nap I changed the sign to do not disturb. This meant my bins weren't emptied for 3 days ... I understand now why the bin at the entrance was overflowing every day. So no clean towels, no clean sheets and no water, tea and coffee for 3 days also.I did hear them come to my room at 15.50 on the 3 day .... and had a bit of a laugh outside (obviously when the seen I had changed the sign to do not disturb) .... On each occasion when I left the room they were cleaning a room close by, so they knew I was out.
The wifi was poor, many time losing the connection taking several minutes for a page to load.
The wooden floor had been covered with tiles but creaked loudly when you walked across the room.
The balcony was quite dirty and the sink looked like it had never been cleaned. The cement and paint was flaking off making it look very grubby.
I may just have been unlucky to get such a bad room, but I won't be booking again.
The bed was ok .... and like I said, the reception staff were very nice.
It's a shame ... the rooms are big and with a bit of maintenance and organisation it would be a good spot to stay in Chiang Mai.