3 Phoenix Beardall-Tang - 3 months ago
Currently staying here. Staff are friendly and rooms are spacious and very clean. However there is an eerie vibe to the hotel. Been here 2 nights and have seen about 5 other guests- very strange since the hotel is quite big. Breakfast is extremely disappointing. There is a huge breakfast room where there is a ‘buffet’ and a counter where ‘American’ breakfast is served. There are around 5 buffet stands with only 2 in use. The only food available is bread, salad and a very poor selection of fruit. The fruit all looks stale. There is a nice drinks machine. We got the American breakfast on the first day and to our surprise we were served 3 different types of eggs and all were undercooked. The most unbelievable part was that I had been asked whether I wanted hard or soft boiled eggs and I opted for hard and they gave me 2 eggs which were almost raw they definitely hadn’t been boiled any longer than 30 seconds. The rest of the American breakfast is very poor quality ingredients such as mini hotdog sausages and overly processed ham. We tried to cancel breakfast as it is £4.50 each day and the local mall offers much better food and a much better price but we couldn’t cancel. So on the second day we only ate from the bread selection. Definitely not worth £4.50 for a few pieces of bread.