De Naga Hotel

2 Cat Eloise - a year ago

We stayed a few nights during our honeymoon over Christmas 2019. The reception staff were polite enough, and the room adequate although the bathroom needing refurbishment. Breakfast was OK, and leaving stockings on our pillows on Christmas eve was a nice touch. Unfortunately our stay was marred by the unacceptable behaviour of the management. On Christmas day(!), having returned from an outing, we were abruptly told to wait at reception because the manager wanted to speak to my husband and with no further explanation given. The manager came and outright accused my husband of disruptive behaviour/vandalism around the hotel during the night before including breaking into the chef's office, and that he had "proof" it was my husband and would contact the police. On demanding to see the so-called proof, we were shown CCTV images of a man completely different in appearance and age with the only common thing being some facial hair - the staff had looked at the passport images and decided it was my husband. The manager realised his mistake and apologised by way of offering a lift to the airport the next day, but the way in which we were treated left a very bitter taste.

3 Elizabeth Carpio - 3 years ago

The boutique hotel was quaint and clean. Its location was convenient. The staff were friendly and helpful. The pool was small and quite hot during the day. It has a small restaurant that gives a good buffet breakfast. Its massage spa was good. I give it a 3 star , it's actually a 3.7 but not quite a 4.

5 Jason Willock - 3 years ago

Very friendly staff, clean and comfortable.
The pool is not really for swimming, but a good place to cool off and relax. The breakfast is quite good, the the yogurt is nice as is the freshly baked pastries. They also have a nice gym with modern equipment. I didn't see it mentioned at all on the website.

5 John Walsh - 3 years ago

A nice clean hotel with very friendly staff. The breakfast was good, room was good, overall happy with the stay here. Pool is small but you don't come here for the sunbathing or the pool. It's close to everywhere you want to visit and tucked nicely away from main roads so it's very tranquil.

5 Don C - 3 years ago

Best in Class in all areas. I have been on a 1 year vacation to Phillipines, Veitnam and Thailand. As an American I have to say this hotel has gotten my #1 hotel I stayed in over this year. Great location right in center of town, rooms were nicely appointed with both bath and shower. The restaurant was terrific serving the best breakfast I've had in the last year. You cannot go wrong with this hotel.

0 Trip.com Member - 5 years ago

We really liked this hotel. The staff was very helpful and friendly especially the lady that books tours, expeditions, etc. The breakfast had wonderful choices. Breakfast spread was amazing and tasty. Every request was met with initiative and willingness even down to a surprise birthday cake on our arrival.

5 Dalton Slagle - 2 years ago

Plenty to love - 5 star experience. De Naga is located within walking distance of the Tha Phae Gate, very easy to get a cheap ride to anywhere in the city and close enough to walk to most things; bars and restaurants, temples, night markets. It is peacefully tucked back from the hustle and bustle of the nearby busy street. The staff was exceptionally welcoming - very personal experience. The rooms are very spacious and classically appointed. The swimming pool is small but there’s plenty of space to sit in the courtyard. Bartenders are very friendly. Beds are comfortable. Bathrooms could be updated but overall the positive, boutique experience wins out. Highly recommend.