The Ritz-Carlton, Koh Samui

5 Jordan Enchiladas - 3 months ago

The staff upon check in are lovely. You feel relaxed the moment you arrive. Henry was extremely kind and professional.

The rooms are superb and provide a coma inducing deep sleep and great for relaxing during the day.

The food by the poolside and in the restaurants was amazing. I was really impressed by the quality spread across a variety of offerings. Christoph was also fantastic at service!

The team and experience was amazing and can’t wait to come back soon!

5 Juuso Haavio - a month ago

I have traveled quite a bit and I've never seen service like here. I want to thank all of the employees at the Ritz Carlton for their amazing care and kindness throughout our visit. We had quite a few spa treatments and the ladies who worked there were very professional and did a good job.

The location of the resort is great and the views are breathtaking. Our suite was amazing and as this was our honeymoon, the employees had prepared us a cake, a towel swan/ heart as well as a bubble bath. Arriving here was amazing as was our stay.

Finally I want to mention Henry. He was a manager in charge for the last few days of our visit. I had a minor accident and hurt my knee a little bit and he was more than helpful. He also checked up on me and my wife multiple times and was probably one of the kindest people I've ever met.

5 Clai Lai - 3 weeks ago

Impeccable service! I have stayed in many 5 star hotels before, but this place went above and beyond my expectations! Beautiful grounds! Breathtaking views, but most of all the service is exceptional! Every single staff is always willing to help you and the concierge was outstanding! How many concierge tour you the room and ask if you are satisfied with the room before leaving? I highly recommend this place for a quick getaway!

5 ian white - a month ago

We only stayed one night at the Ritz in Samui but the property was pretty cool. We booked regular rooms - 615 and 614 and were offered a pool villa upgrade for one room with Titanium Elite status but declined as we were traveling w kids and the rooms were pretty far apart. The resort is huge and you take a golf cart (buggy) around to most locations. The breakfast was included and was awesome. Literally anything you wanted from a buffet and made to order. The pool set up was pretty cool too. The highlight of our morning was swimming in the swim reef! The resort has a reef with tons of tropical fish and a soft pebble bottom allowing you to swim / snorkel without actually getting in the ocean. The kids loved it. The resort didn’t look crowded but it’s also very spread out so tough to tell. Easy ride to the airport (10 minutes) so super convenient. Staff was very friendly. Two thumbs up. ????????

4 A V - 3 months ago

We lived there for 2 nights. Great hospitality and appreciate for all staffs, nice services, great room with nice configuration, feeling relaxing, great system of air conditioner, water, electricity.

This hotel is very private feel with great facility and may be largest hotel on Samui. Only cons parts are about location with
1. Mostly locate on hill and each facility is so far away. so you can't walk by your own, Anyway you can call operator for buggy (electric car) to send you to any place you want in hotel which we called a lot.
2. It quite hot and no wind for most area (may be differ for each season, we lived there on June). So I just stay at the room with air-con ;).

Nice breakfast with quality there are many section of buffet (fruit, salad, Thai food, national food, pastry section). there are two time of room service, in the evening they also provide little snack which is delicious.

(P.S. we didn't try dinner at the peak because the price is high. If you could effort, recommend to try it at evening for great sunset view and private feels)

5 Shahida Khatun - 2 weeks ago

Breathtaking views. Friendly staff. Very clean and beautifully maintained. Amazing breakfast buffet. 100% recommend. Never have to leave the resort if you don't wish to because there's so much to do within it! Thank you for an amazing stay.

2 Pablo Del Rey - 4 months ago

Just stayed at the pool villa for 4 days and 3 nights. There are some pros and cons I want to share.
Pros
- Polite and respectful employees
- Beautifully decorated room
- Good guest facilities
Cons
- Difficult to travel around without golf cart.
- Expensive Room (especially the sea view pool villa)
- Mediocre Design compared to other hotels with lower room price.
Overall, this hotel gave me mixed satisfaction. I did enjoy at staying at this hotel, but I don't want to come back again. I would recommend not to stay at this hotel if you expect worthiest experience at Samui. Maybe I expected too much from staying at Ritz Carlton's Hotel.