1 pioruns - 2 years ago
Booked a room for few days. Found out that room safe doesn't exist, TV doesn't exist, and toiletries are not provided. Everything was advertised in the room details when I was making the booking.
I went down to reception to ask about it.
I was immediately shouted out by mouthy young lady and told off that if I don't like the room I can move out! I went back to the room, only to be harassed three times by the receptionist asking if I am moving out of not! She would knock several times each time to continue her arguments, she was ready to kick us out on the spot! Only because I dared to ask about promised room features. We didn't have any alternative so decided to stay.
Later on, older polite lady has bought us shop-bought piece of soap, to function as "toiletries" I guess. No sight of TV and room safe though. I was avoiding the receptionist for the rest of our stay and we didn't encountered any more trouble.
From less exciting cons we also had underperforming AC unit (working on maximum setting all the time but still too warm to sleep comfortably) , very old and smelly room with dated furniture, everything very basic and no main light in the room, all bulbs were out. We only had one bulb by the door and two small lamps located next to the beds.
Overall, very poor quality and no standards whatsoever.
I recommend to avoid this place.