Chaba Resort

3 Roger FREEMAN - a month ago

Great hotel stayed here for many years
Thus time we were on floo4 and the lift is not working and staff don't seem to know when or if it will be working
The hotel was sold this week to a Bangkok family so it will be interesting to see what happens to the place.

4 Kazz O - a month ago

Great little place to stay, rooms are clean, staff are great. The breakfast is very good and the location is fantastic.

4 Jodi Godfrey - 4 years ago

Its and older hotel, but the rooms have recently been redone and are super clean. Hotel staff are friendly and helpful and breakfast was great. This hotel is on the perfect location as its in the middle of the best street and beach front on the island. The only down side is the beds are highly uncomfortable and the bar next to the hotel makes a huge noise till the early hours of the morning, it kept us up every night.

1 Lauren Van Der Spuy - 4 years ago

DO NOT STAY HERE!!! there are so many beautiful options on this island and on Chaweng beach. This hotel is old. Beds are terrible. The service is almost non-existent. The “Happy hour” is a joke... sugary syrup cocktails at triple the price compared to what you can find a fresh fruit one in the street or in a more boutique bungalow resort in Chaweng. They tried to put us in a room inferior to what we’d booked and acted very rudely when we corrected them and tried to fix the situation. We actually accepted a no refund and went to another hotel for our last night on Samui because we couldn’t stay in that place!

4 breffni o'rourke - 3 years ago

Staff extremely lovely. They went out of their way to welcome us. They surprised us with a birthday cake, Weera is a character, the egg lady who cooks breakfast has a smile that beams, Mr Whistle was the best to stop traffic for us, the guy who remember my tea order at breakfast every day, the bar staff were great and the massage women deserve a medal and more pay. We had a great time.

2 Cassandra Fakhri - 3 years ago

The hotel definitely does not look like the photos.
The outside is extremely old and run down. The rooms were the only decent thing!
We were not aware that the lake room is in a completely different building to the hotel with beach access. Once checked in, we decided to upgrade to the ocean room (and had to haggle the price with reception!!)
She overcharged us.. so make sure to book the ocean room to start with.
On our first night, just as we were getting into bed, we noticed that our bed sheets were dirty and had hair in them - we called reception and they sent someone up to change the sheets.
On our first few days, staff were really rude. They’d refuse to say hi or even smile!
We submit a complaint through Agoda and were left with a note in our room to attend reception. Upon doing so, the receptionist started yelling at us for complaining to Agoda. We had never felt so uncomfortable especially being in a foreign country.
I’m not sure if I’d recommend this hotel to anyone. We initially had very low expectations but did not expect anything like this.
I will say that the hotel is in a great location though and the included buffet breakfasts were decent.
Oh also.. when checking in, they require a 2000 Baht bond to be paid upfront.
They wouldn’t allow me to charge this to my credit card and I didn’t have enough Baht on me (as I wasn’t expecting to pay that bond), so they told me $100 AUD would suffice.
Upon checking out, the ladies “forgot” to give me back my bond. They put all the check out documents into a sealed envelope.. it was only when I was walking out of the hotel to our taxi that I realised they had not put my $100 into the envelope before sealing it.
When I went back in and demanded my bond, the ladies told me that they had forgotten to give it to me.
Don’t let them rip you off!

0 Trip.com Member - 5 years ago

Cocktails and massage prices were fantastic especially during the frequent happy hours. It's very fantastic resort with hot location center of Chaweng Beach. Massages provided by hotel staff were inexpensive and very good. I would stay here again but maybe across the road in the upper market rooms with the beach views.