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paula valverde -
2 years ago
We stayed here after reading the positive reviews regarding the owners and how much they helped you. We’ll, let me tell you they left the hotel SIX MONTHS ago. Now, there’s never no one at the lobby, there is no orientation and there is not even breakfast. We had a tour at 8 am and had to leave empty stomach because no one showed up. Communication is very hard because there’s only one girl (a few times) at the lobby but her English is very basic, she also cleans the rooms. On top of that, they don’t leave a phone number or any type of contact, so if you have a problem, you are on your own. DONT STAY HERE, things have definitely changed; such a shame because it seem like they had a great service before.