1 Vivienne Baker - 4 years ago
Can you please advise the normal procedure for a dr consult
Mine was held in reception
There were no notes taken or blood pressure taken
The previous day I bought in my script an d passport and given the medication I've been using for a severe condition for 5 years
The 2nd time I went in it was discussed that the same would happen as agreed the day before
However when I looked at the receipt I was charged a dr fee of 1,000. And a nurse fee of 500. The first day I was told 1,000.
If it was different to the other day I should have been told . I also never saw a nurse.
If in fact a consultation occurred can I please have my consult notes and registration paper and why normal procedure was not done (taking blood pressure, going into a exam room). Then it would have been clear I was having a proper consult
If these cannot be provided I'd like the original agreement upheld. That I brought medicines
I will take this further if it not sorted. There seem to be a mis communication, retracting of what was said, no one could make a decision , and I had to embarrassingly talk to a lady who was not there on the day I came in (my birthday).
I expect a refund by the 12th Jan