5
Ryan Carter -
2 weeks ago
The property and amenities here are beautiful and I had a very pleasant stay. My private pool suite with ocean view did not disappoint and it was just what I needed for a relaxing break - very spacious, quiet and luxurious.
Staff at the Wyndham Grand are absolutely delightful and seem to go out of their way to ensure you’re happy. For example, I arrived at the pool bar a little early, prior to it opening without realising, in the hope of enjoying a cocktail whilst overlooking the bay. Although I was happy to wait, a passing member of staff saw me sitting there and kindly offered to make me a cocktail at the upstairs facility and bring it down to where I was sitting.
The hotel’s restaurant and room service food is decent but if you are staying for more than a couple of nights, you’ll be wanting a wider variety of food. There is a fantastic app you can download on your phone for accessing things like room service ordering, spa bookings and any other requests you may have. I used this a lot and found it very convenient and easy to use. Simply scan the unique QR code with your phone when you get to your room and you’re in business.
The spa facilities on site are fantastic and I found myself visiting for a massage every day. The prices at the spa are expensive by Thailand standards but the experience feels very high class and the treatments are flawless, so I feel there is good value for money here. If you’re after a cheaper massage option, there are numerous places available a short taxi ride away from the resort.
I found the location was great if you’re looking to relax away from the hustle and bustle of the main tourist area. I was able to have just about anything I wanted delivered to the hotel using the Grab app on my phone, which saved me the hassle of walking around to find local food. That said, I was only ever a short taxi ride away from anywhere I wanted to visit around Phuket. For Muslim travellers, there is a lot of Halal food around the area.
The fallout from the pandemic is still evident in Phuket with the tourism downturn having taken a toll; I observed a lot of businesses in the region were closed down as of August 2022. In line with these circumstances, the resort itself was very quiet with some buildings not yet back in use. I didn’t find this detracted from the experience, rather it was interesting to observe and the reduced number of tourists meant more space to roam freely without a crowd.
Some travellers may be interested to know that the resort is situated on a hillside therefore there is a lot of uphill/downhill walking required around the property. There is a complimentary fleet of staff vehicles available to drive you wherever you want around the property if you wish to avoid walking the hills, but there might be a slight wait during busier periods. A bit of patience goes a long way.
In summary, this is a great place for a relaxing getaway that feels a whole lot more expensive than it actually is.