The Serenity Hua Hin

1 שלומי סרי - 4 months ago

Just don't come here!
But, Take a look at the pictures and decide for yourself ..
Neglected and dirty!
It is not right and justifiable to host people in such conditions.
The staff "tries" but everywhere it is noticeable that they try to save money at the customer's expense.
The towels are not of high quality, very thin and crumbling.
The soaps are cheap, the bed linen is faded and feels dirty.
Everywhere there are signs of dirt.
I was disgusted! Will never come back here and I do not recommend anyone to come here.

3 Yachtclub Theocean - 4 days ago

I used to stay here many years ago. But now the quality has deteriorated. Swimming pool is not clean But I can see that the staff are trying their best to serve you. The rooms are cheap compared to other hotels in Hua Hin

1 Jenjira Lertsook - 8 months ago

The rate is to expensive 1200+ per night. The hotel is not clean and looks like a lost place after the pandemic. The rooms are old and not renewed. The Aircon is old and load also black water around the Aircon on the wall. The bathroom is also old and not renewed a long time. The pool is not for use a lot of dirt in the pool and some technic accessories around the area. Sorry but wen i open a hotel i need to take care about it.

3 George Bae - a year ago

Located right on the main street walking distance to 7-11, restaurants and the beach. The room was large and spacious with a tub and a patio with lounge chairs.
But the room are in need of maintenance. Walls shows signs of possible water leak, doors are damaged, areas around the tub is dirty etc.
It would be nice after a quick update

2 Mike Vos - 2 years ago

The rooms are large, clean and well maintained and the bed linen and towels are changed daily. The staff are friendly and helpful, but have limited English skills. The pool is very nice as well. The quality of the food prepared is good.
The catering staff however are poorly trained as the heating units in the breakfast buffet are set up with cold water instead of hot, leading to the first residents coming for breakfast getting cold food instead of hot. This is only really a problem over the weekends as the rest of the week there is no breakfast buffet, but rather the food is prepared in the kitchen to order.
The pool surrounds show a distinct lack of maintenance in that the boards require re-varnishing and there are plenty of loose boards as well as protruding nails. I in fact cut my foot rather badly on one of these and the response by the manager on duty when I reported the incident was distinctly lacking in interest. Several of the back rests of the built in pool loungers had collapsed and the umbrellas that were in place when I stayed there 5 years ago are now no longer there.
The shower in our room was terrible in that it could not be set to a decent temperature, being either too hot or too cold.
Overall, compared to my stay there in November 2014, the hotel has declined radically.
Will I stay there again, possibly as the hotel is very reasonably priced.

2 Anita Ford - 3 years ago

We stayed for 8 nights. Mistake on my part as booked from UK. I have a bad hip and getting into the pool was almost impossible as no steps leading down. The man on reception said he would buy a rail to help but I changed rooms to a pool access. Which was still difficult but possible.
The room was fine and I liked being near the pool but so many mosquitoes. Not their fault prob. Breakfast was awful. The jam and marmalade were left with the lids off and there were ants everywhere. Even under the milk jug hundreds of ants. And the sugar was left in a saucer of water to try to stop the ants. I only had eggs on toast but didn't enjoy one bit. I asked the man who spoke English why the jams were left uncovered he said no one used it with lids on !!! We often are over the road at the Baguette which was lovely and clean and a good price too.
Also it is on the main Hua Hin road so very very busy and noisy. In the evening there is a bar next door with the worst bands I have ever heard playing late into the night. It was definitely not serene !!!. Also there is building work going on opposite the rooms so sometimes really noisy.
We never found the sea to walk to. We had a car so thankfully went out in the afternoons.
Also apart from the English speaking man. Most of the staff were on their phones . We asked for the parasols to be put up. They were bent and broken. No sunbeds. You sat on a mat on decking with a wooden backboard. Yes more ants.
Once you had showered the water flooded into the bathroom.
The hotel could be so much better if they dealt with the issues of ants. I would go elsewhere next time you can get better for your money.
On a plus the massage place next door is brilliant and cured my back pain with a therapeutic massage 500 BAHT.

5 Ehsan Amimul - 5 months ago

Hotel service was excellent. Enjoyed calm environment