1
David Chew -
2 years ago
The hotel is very new but it was not manageable. We booked a total of 4 rooms. Extra single bed for 2 rooms were not arranged for us, even already been informed few weeks ahead. One room was found with faulty water heater. When demanded for explanations, technician said it was already a known fault yet to be fixed. We questioned the receptionist for giving us that problematic room. Then, we had 2 rooms which for sure have not been cleaned up after the last occupants left. 3 used dirty cups were still found in the bathroom basin. Dressing table found with dirty stain marks. Bed sheets and blankets for our beds were filthy and in a untidy condition. We had to clean the table on our own and it took the hotel at least 1.5 hours to prepare new bed sheets, blankets and extra beds for us! Then later at night, found that the air conditioning for 2 rooms were not working! We had to share a working remote control from another room! It was a miserable and frustrating night! We will definitely not coming back to this hotel!