2
Oliver Bayley -
3 years ago
I'm commenting as a corporate business traveller who arrived late evening after a long day of travel. In the final analysis, if it was personal money being used, I would not stay here.
Although staff for the most part were friendly, there are some reasons business travelers should look for a better option if available.
First I had to deal with my room being occupied by someone else even at my check-in time of 10.30pm, meaning a return to the front desk to have to change my room. An upgrade was provided quickly, but I received no explanation or apology from the front desk staff. (The bell boy however was very apologetic, and did an excellent job). To prep for work I requested an iron and ironing board, but was told this was not allowed, and if I wanted to get my shirt ironed I would have to use laundry services (at some cost I presume) which would take a full day.
Although the upgraded room was large and spacious, with excellent air conditioning, the amenities provided were old, as was the decor. Toothbrush sets were so old the toothpaste had become solid, and when could be used tasted bitter and "off". Finally, the chair at the work desk gave off a pungent odour of sweat, so I had to quarantine it in a far corner of the room. Positives included recently upgraded conference facilities, very helpful conference team staff, a decent buffet breakfast with freshly cooked eggs, 30-60 minute access to Suvarnabhumi airport, a convenience store opposite the hotel, and a nearby shopping center ("The Street") with a craft beer bar.