1
Miss Ocean -
2 weeks ago
First time We came here, I would give 3 stars.
After second and third time, I give no star to them. After I checked some 1 star comments here, I totally agree to them. Anybody who would have common sense will do the same.
“This is a place could be amazing, but unfortunately there are full of staffs who want to make their own rules. They successfully created a non fun environment. “
“very slow and inefficient at the cashier. Prepare yourself at least half an hour to buy the ticket.”
“Nice place but they are sneaky. They play the same annoying song over and over until it drives customers crazy and makes you want to leave.”
——From other comments.
If you have a simple request like my kid wants to play this one (buffet)and that one with parents, the staffs play”don’t understand game” or they really don’t understand ( in this case they have no idea what they doing)
Also 3 times I came here, I had been told different policy for same games. ( basically they want you to buy more tickets but with very inefficient way, wasting MY time only because they don’t even have customer at that time.)
I don’t mind paying more money, but as a business, 3 times different rules? Are they made by individual staffs by that minute? Depends on the staff’s mood?
Some staffs were not happy, some of them are sad and miserable, I cant imagine these people would care for kids. One of them almost slammed the door with my kid’s figure there.
Buying tickets are difficult takes long time. They really build up a messy system. Last 2 times I came here I felt like run away from the cashier(downstairs only, upstairs were fine) they are very difficult to communicate while I feel like they are not going to help with anything even they understand( most them speaks zero English).
Anyways, if not because the place has things kids wants to play, I will always avoid it. Then I learnt dont ask, no staff use their brains here.