4
Alex Nice -
5 months ago
Like the others state here, it's a nice and clean hotel with rather large rooms, swimming pool, good location (for Buakhao fans) and comfortable bed. Also, no noise at night from nearby venues etc. Why only four stars? My room was close to the service telephone, of which they have one on each floor to contact the housekeeping. I am not extremely sensitive to noise, but this phone was so loud it felt like one was sleeping directly next to it and it started to ring repeatedly from 8 in the morning when people started checking in and out. I complained with the staff but I couldn't change the room as hotel was fully booked. At least, after my complaint, they avoided to call on my floor until around 11 or 12 o'clock. It still happened sometimes and that phone was literally my personal alarm clock that woke me up every single day of my holiday.
I had a deluxe room which is the highest room category but I can't recommend booking it due to the chance one might get the alarm phone room I got, at least if you like to get up late. My experience was also the reason that I didn't choose this hotel again for my upcoming trip.
They have room cleaning until late afternoon and if they even had a pool bar and parasols around the pool it would be a perfect hotel for me, besides the phone issue.