Nova Express Pattaya

1 Jyotirmoy Bose - 4 months ago

Worst Service been provided, Probably the worst hotel to stay in Thailand, even basic service is not been provided, their is a huge difference in what they show and serve, no cutlery, poor quality drinking water expired Shampoo u0026 shower gel bad odour and many more...
Think twice before booking, even they refuse to provide complimentary breakfast.
Mark my words if you are reading this, if not you will regret later

1 Vishal Bose - 4 months ago

Probably the worst hotel to stay in Thailand, even basic service is not been provided, their is a huge difference in what they show and serve, no cutlery poor quality drinking water expired Shampoo u0026 shower gel and many more...
Think twice before booking this, attaching few pics for reference.

1 Nupur Kashyap - 3 months ago

They are fraud! Rooms are really small. Breakfast is arranged in a different hotel in Nova suites. Though the breakfast is good but then its a walk to take. They will come to you at the end of check out that you have stained the bedsheet, towels and pillows! They use old images! They were impolite and rude when you talk logic with them. They charge 200 thb for spoilling a pillow cover whereas in 40tbh you can do 6kg of laundry!! Outrageous!! No respect for indians at all. They take them
for granted.. Think before you book this place. Also there is a shop right next to this hotel and fishy smell keeps coming out of it.

1 anuradha mahanty - 4 months ago

Very poor service been provided, worst experience, bad odour, tiny rooms etc, even the management is not bothered about your stay, a nightmare experience, not preferred at all.

2 Dushyant Sharma - 3 months ago

Here reception staff has not manners,if guest complaint in any concern just like housekeeping staff for cleaning,water etc, reception believe their staff not the guest.Reception staff abuse the guest like bad man liare etc.

0 Trip.com Member - 5 years ago

The cleanliness of the hotel is all right. The staff was very friendly and always willing to help. The coffee is excellent bean to cup too not the stewed filter coffee the Royal Cliff were serving. Moderate buffet breakfast. Comfy matrass and soft pillows. I was very fine with the location. Everything was perfect.

3 Nirbhay Singh - 3 years ago

The location of the hotel is good. The rooms are clean but some odour was there in our room.
The breakfast menu was good too. Good options of indian food.
Hotel cab is available on regular intervals for pick up and drop to main places of attractions.