1 larry thompson - a month ago
upgraded u0026 paying 4600bht per night for mini suite overlooking beach road
staff so slow to receive us and baggage - we did it ourselves
then
in both 1st room u0026 upgraded 2nd EXPENSIVE room
u003eroom safe didn't work again- had to get technician
u003etv in sitting room didn't work - had to get technician -
u003ego to use tv in bedroom late that night doesn't work - had to get technician
u003ego to make coffee in room 2 satchels of coffee only no tea bags? seriously?
asked reception told hotel doesn't have tea bags nor did they comprehend
why we upgraded im not sure as road works and construction work going on all day on this hotel u0026 next door DOES NOT MAKE FOR A QUIET holiday pleasant or restful stay.
Staff seem to think we are unreasonable to ask for these things fixed? seriously its 7pm at night has no one checked these things work before they rent such an expensive room or in any other less expensive room??
AND on arrival we are handed a paper flyer - plse excuse hotel construction -during 1st-30 September
u003eu003eu003e NOISE is terrible with concrete grinding u0026 very loud concrete drilling felt thru the whole building and other massive construction noise all dayu003eu003e
Simply lairs this is the 2nd Sept today and they have clearly been in construction with scaffold everywhere for min 60 days and NO WAY will be finished for 3-5 months with ground floor infrastructure not even started - plse excuse us between 1st - 30th Sept thats taking the piss
WARNING DO NOT STAY HERE EVER -
right on beach but right on nose for any guest satisfaction rather spend my $200 Aust dollars on a tent or earmuffs u0026 at least 2 tea bags !
glad we only booked 1 night just in case sadly proved right again