3
Dinah Meister -
4 years ago
A stunningly beautiful building in a great location – nice rooms, great quality food in the on-site restaurants and interesting and well priced drinks in the small bar. Room prices at Como Metropolitan levels without the service standards however: a property run by a team eager to please yet without the language skills or understanding of hospitality to fully deliver – without exception, at any apparent level of seniority, the staff appeared a little lost in the operation, disappearing from bar service, not fully re-stocking rooms, marking restaurant bills as paid when they hadn’t been. With a skilled hospitality operator at the helm, this could be a venue to return to time and again. At current operating standards however this will remain a brief exposure to a beautifully restored and furnished property in a well-placed part of the city. Do better – your property deserves it!