2
Emma -
4 years ago
From my experience going to this hotel there are clearly a few issues. The rooms were very small, the area is very remote and doesn't contain a food stall / 7/11 for a while.
another issue encountered was one of the two rooms rented was having major air conditioning problems on a hot day, of course, and it took staff over two hours to respond to our complaint and sent someone from the front desk without any knowledge of how to fix broken appliances to fix it, which of course want badly and caused more damage to the air conditioning . We had to wait over 5 hours, overall, to have the air conditioning fixed.
The positives of this hotel, however, it contained a very peaceful and beautiful environment with very friendly guests and nice, hardworking staff trying to fix issues, after the wait, of course. The stay could have been better if equipment and hotel were more up to date and prepared for certain situations.
Honestly, I wouldn't really recommend staying here unless you're aiming for the 'cheap' option and are only staying for a day or two. Personally, I wouldn't come to this hotel again and recommend reconsidering your choices, even just a little bit.