1 Luna Hurdle - 3 months ago
I’ve been using this dog park for a year. We have constantly sent our dog into the dog park for extended periods of time, expecting a high level of care because this is one of the most expensive dog parks in Bangkok. When she first started going there, the staff at the park said that she was very friendly.
By the third time we sent her in for a long stay, she had received a gash about 1mm away from her eyes. We requested that she be separated from whichever dogs were too rough and caused the injury.
We noticed in a video of her playing during her stay that the staff grabbed her and dragged her away from another dog. When we asked why, they said she was being too rough. We thought it was reasonable to expect that other dogs who were also “too rough” would be separated from her as well. We let the first injury slide and sent her back to the hotel again.
She was bitten and cut again on the same eyelid, this time there was no space between the injury and her eye. She could’ve lost her eye. The staff at the dog park just shrugged at us when asked what happened. We had already requested that extra care be taken to prevent another injury. If staff step in to protect other dogs when she is being “too rough,” we expect the same action to be taken to protect our dog as well. They did not do so, they claimed to have no idea what happened and that this was completely normal! I didn’t realize that this was the kind of ‘dog park’ where injuries sustained to eyes were the norm. We won’t be returning again after the second injury and discrimination against our dog. She could have lost her eye despite this being one of if not the most expensive dog parks in Bangkok.