Thaisriram Transport Bus for tourist

4 Eunice Kwon - 3 years ago

This is a review for the overnight bus from Khao San, BKK to CNX on 2/1/19. After reading the other reviews, I was greatly worried about what kind of experience we were going to have but I'm happy to report that this route was quite satisfactory! We met in front of the Thai Sriram office in Khao San in BKK where the buses were already lined up and waiting to go. You have to check in at the office first and are then directed to the appropriate bus. The staff were very helpful and we got our luggage stowed with no problem. They even helped us find the right number of seats for our party and were each given a small bottle of water and a snack (package of strawberry wafers). The bus also left right on time.
The ride was good. The bus is not the newest but was still pretty comfy and spacious. There was plenty of room to lean your chair back and not get in the way of your neighbor behind you. It got quite cold because of the A/C but all bus rides are like that. There was one 30-40 minute rest stop after about 2 hours (great comprehensive rest stop). Make sure to use the bathroom here because the bus bathroom is TINY with no toilet paper or soap/running water/hand sanitizer. When you arrive in CNX, they arrange a free shuttle to your hotel/accommodations, which I thought was really helpful. Overall, glad we found this bus service because everything else was sold out or expensive because of the Lunar New Year!

1 Wojciech Nowak - 2 years ago

We traveled from Bangkok to Koh Lanta 1050Baths pro Person). I bought a ticket in the office! I asked how the transport looks like. They promised me 1x bus and 1x ferry, bus had to be VIP.
How was in fact?
3x change the bus (one transfer lasted 2 hours at 4:00a.m.), bus was not in the standard VIP,
snacks? pack of cookies and water.
And at the end we had more than two hours delay.
Negligible communication with the passengers. Stops without information about the length of the break, etc.
Definitely not recommended!!!
First of all we have been deceived in the office!

2 amir ridhwan - 3 years ago

Took the 8pm bus from Chiang Mai to Bangkok. Bus arrived at 10pm+. All of us were waiting in the cold night. The operator could have told us the delay.

No seat number so you get whatever you can. Probably a good thing as some of the seats were not in good condition as the one in the picture. The tray hinge was broken.

Next time I would like to avoid this bus.

1 Ram Cohen - 2 years ago

Bus stuck on the road for 5 hours, from Chiang Mai to Bangkok And didn't stop us for food as it should be. No service after, the agent just hang up on me on the phone, and ignored me on Facebook. Poor quality buses.
Do not book with them.

5 Ted K - 4 years ago

No frills van to different locations outside Bangkok. The Mae Klong railway market + Amphawa floating market trip was perfect for my schedule, I walked in the morning of and was able to join the 1pm trip. Driver was friendly and spoke a little English, and everything went smoothly. I’d have preferred not to take the final boat to see the fireflies, but everything else is was worth the trip.

4 Marek Bereza - 2 years ago

I booked tickets with this service not thinking to check the reviews, and read them after, and def started getting nervous about whether I’d make it. (Bangkok to koh Phangan)

Turned out to be fine. Left on time, bus half full. Bus itself, I guess you could count as VIP because it had big seats that reclined quite far. It’s not a brand new bus but what can you expect? Air-con fine.

It was a bit annoying once we got down to about 1/3rd of the way down through the journey, the bus stopped to pick up a couple of old drunk European guys, and no-one wanted to be sat next to them. I guess it would have been nice to have a warning that there were more people coming, so we would have left some seats for them before we all spread out throughout the bus.

I think I was supposed to arrive at 11:30 and arrived at 12:30. Again, not unexpected, especially when there’s a boat involved.

Also, when we initially got on the bus, a guy from the company got up and gave us a briefing on the journey, explained that the toilets were clean, but after they get used a few times they start to smell, and telling everyone to use their blanket, and that the snack would be biscuits and water, like a disclaimer. He even made some dad-jokes

I guess people are more likely to write reviews when they’ve got quite a strong opinion to express, hence the 1-stars, and some of the 5-star ones look suspicious/fake i don’t know. But it was fine for me, no problems. Thanks!

1 Amalia Gaviña - 3 years ago

Don't book tickets with this company and if you do, be careful. They aren't serious nor professional at all. They do not provide you with enough information and rip you off.

I booked a joint ticket (VIP bus and ferry) from Chiang Mai to Koh Chang. The bus to Bangkok was ok but I wasn't given any information regarding the next bus that would take me to the ferry. When we arrived Iin Bangkok, their office was closed. I had to wait 2 hours (from 7 AM to 9 AM) for a man to drive me to the minibus terminal without any explanations. The minibus barely had space for the passengers let alone the luggage. It was unbearably uncomfortable. The journey took 6 hours after which there was another transfer in a truck to the ferry. I had paid for a VIP bus and this is what I got.

They should definitely provide passengers with detailed information regarding their services.