1
Henry Severs -
4 months ago
Went for lunch here today with my wife and 2yr old son. 20mins after ordering the waitress came back to tell us that 3 things we'd ordered weren't available. We reordered accordingly. They still hadnt bought any drinks ordered by this point, which was just water and a soft drink. We had to remind the waitress twice, without response. I eventually had to go up to bar to ask where our water was.????????u200d♂️
Another 25mins later our food and drinks arrived. 2 dishes were cold, like stone cold from the fridge, so we sent them back and we they were returned microwaved and congealed/rubbery. Gross. ????
All around us were the empty dishes of customers that had came and left, no staff and cleared the tables.
When we wanted to pay the bill, we had to ask 3 staff separately as seemingly no one could be bothered, after waiting 15mins to pay, we got up and had to physically walk out of restaurant to elicit a response, but even then we had to tell the staff "we're leaving now, please take my money!".
Staff need retraining and manager supervising. The whole scenario was bizarre