CHANEL

1 ZY Huang - a month ago

Very bad service. The receptionist at the door kept chatting and we waited five minutes before telling us that we needed to wait 15 minutes for the sales to greet us. However, it would be not long after the door opened in the morning, and there were no guests at all. After the salesperson came out, there was no basic polite greeting, and we asked about the product also ignored it.

1 CAMERON KIM - 4 months ago

Attitude Attitude Attitude BUT NO MERCHANDISE - I think this should be the headline they must have outside their store.

I visited the store at around 11am,,, obviously no one at the store, just a dozen employees mulling around. They ask me to get in line although there is really no need. I refuse, then they reluctantly let me and my companion in. Inside assistants just mull around and hardly does anything other than looking at patron up and down. Store is somewhat small and do not have much merchandise. It is more like a showroom than a store. Shop assistants just mull around and hardly does anything other than guarding the door like some nightclub bouncers - albeit they are all girls.

I previously purchased a shoes here - told by a male assistant that it is for a man - only to find out that it's actually for a lady,, or for unisex if you wish to wear. I understand this trend of unisex clothing etc etc etc,,, but don't mislead clients with wrong information. I write to Chanel HQ about this and yet to hear an answer.

Overall - this issue with Chanel stores seems to be universal. Attitude attitude attitude for no reason other than to create myth, overpriced yet under-quality (for what it's worth) merchandise, with design that is outdated and looks,, well,,, old. Worst of all, they mislead clients as I find out myself.

Chanel reminds me of Prada back in the days. Nothing special but just myth and marketing. Eventually they will come down the earth and find out that even if they open their doors wide open, no one will come in anymore. These shop assistant and door mats with attitudes should find some employment with Zara on 3rd floor. At least they have products with right prices range,,, and don't mislead clients.

Simple advise - don't bother to visit. Zara or even Uniqlo has better merchandise on 3rd floor.

5 Jamie Teo - a week ago

I was very pleased to have Ms Peace assisted me and my family ytd night despite we went in 20 mins before store closing. She still allowed us to go in. She is very nice, sweet and could speak little Mandarin. Overall, tq Ms Peace for this wonderful experience.

1 Audrey - a month ago

I can’t believe it! Yesterday my sis went to the “this”Chanel . Just in front of the door, the cool staff ask what do you want to buy ? And my sis say she want to see some wallets or earrings what else.
And the staff doesn’t let my sis in , and just say: * All sold out!! There are no any small leather goods or anything you want *
WTH????????u200d♀️
She can’t even get in and have a look !?!?
That’s how Chanel in Thailand treat a tourist ?!!

1 Si Zhou - 2 months ago

The management should really look into their staff’s attitude and the their way to communicate with customers. Check the latest reviews, I guess many ppl have the same feeling and it does say something that worth to consider.

1 David Cosgrove - 2 weeks ago

Extremely rude staff, had been to Siam Paragon previous day and staff were fantastic. Would not let customers try pieces! Arrogant and just plain rude.

1 lindo nina - 3 months ago

no service mind and rude to customer, playing with their phone right away after rudely reject customer to go in store