3
Por -
a month ago
I have stayed here for a night. Unfortunately, as much as I want to support local business, but the a/c wasn't working properly. Air conditioning is very important considering we're in the mid of pandemic and monsoon season. It's important for the room to have adequate air circulation, not just to prevent Covid spread but the mold as well. There seems to be water leakage from the ceiling too. The rooms aren't noise insulated that you can hear small movement next doors. It's also NOT a secured building which is not suitable for solo traveler. In a proper hotel, not only the building is fully secured with key card access. There are usually 24/7 security staffs at front desk and carpark(with secured ticket for each car). This place has none at all.
I have informed the front desk about A/C malfunction, there wasn't any apology or remorse but telling it's a suggestion?! I found other reviews had raised this concern too.
The bathroom looks moldy and unclean. There was no hand soap but a shower gel in the bathroom which is separated from the sink area. The mattress is too old for sleep support and need replacement. Also, only rain shower-liked(but way worse and is rusty) available but there was no shower cap provided.
I was asked for additional fee for my pet TWICE. It should be a minimum job requirement for staffs to communicate with each other clearly , instead of bothering the guests. The property is 18km from Bangkok CBD and in fact, isn't actually located in Bangkok. There is also no lift access or is friendly for guests with disability, nor one with a carry-on...not to mention a large luggage size.
Considering paying this similar price as chained hotels( that are pet-allowed too),I think I had made a bad decision trying out this property. 500Baht pet fee from chained hotels would includes pet bed, litter tray, drinking water and bowl for pet, CBD parking with view with proper building not a camp site- liked property. It's more like a stop over motel in rural country town. THIS IS NO WAY A QUALITY FOR SERVICED APARTMENT to begin with.